A
Android Central Question
Randomly my s5 completely reset and lost some of my info.
It started with the phone screen turning black but the buttons at the bottom would light up when touched and a blue light at the top would come on. This would last anywhere from seconds to minutes. Sometimes I would have to remove the battery to restart. Then the screen would turn a yellow tinge which would come and go randomly and was affected by tapping on the phone. I figured it was time for a new one. then one night it went black then the red verizon screen came on and stayed on for approx 10min. Next thing I know I have to choose all phone setup options. I had to re-log back in to all apps. Now the phone has no black out issues and acts as new. However, I lost all contacts that were new as of the last year and some of my apps. I have reinstalled all but one app. The app I was using for chp road incidents is no longer on Google play. How can an app I was using daily dissappear from Google play after a reset? It doesn't even show up as a previous download in google play history. It was a yellow triangle icon. Wtf?? And what happened to the phone??
It started with the phone screen turning black but the buttons at the bottom would light up when touched and a blue light at the top would come on. This would last anywhere from seconds to minutes. Sometimes I would have to remove the battery to restart. Then the screen would turn a yellow tinge which would come and go randomly and was affected by tapping on the phone. I figured it was time for a new one. then one night it went black then the red verizon screen came on and stayed on for approx 10min. Next thing I know I have to choose all phone setup options. I had to re-log back in to all apps. Now the phone has no black out issues and acts as new. However, I lost all contacts that were new as of the last year and some of my apps. I have reinstalled all but one app. The app I was using for chp road incidents is no longer on Google play. How can an app I was using daily dissappear from Google play after a reset? It doesn't even show up as a previous download in google play history. It was a yellow triangle icon. Wtf?? And what happened to the phone??