1. Android Central Question's Avatar
    Forgot my password for secure startup am I screwed or wat
    01-12-2019 08:32 AM
  2. hallux's Avatar
    In order to get your info back if it wasn't backed up to the cloud - you'll need to remember the PIN code. If you don't care about the data and you remember the password for your account, you can do a factory reset.

    If you have a Samsung and have a Samsung account linked to the phone, you can use the device location feature to reset the PIN and biometrics.

    Some people complain about the random prompt for PIN that some devices do but I say it's a way for people to remember this information.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    01-12-2019 08:42 AM

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