1. Android Central Question's Avatar
    I have a Verizon SAMSUNG -SM-J327V. When I use the dial pad during a call requiring #'s for answers from anyone, the screen fades to black in 3-4 seconds. I have to continuously tap the screen anywhere to keep it lit up. How do I change that setting to keep the dial pad lit up.
    02-14-2019 09:14 PM
  2. VidJunky's Avatar
    Sounds like you need to change the screen timeout. Settings>Display & Gestures>Screen Timeout...

    Also make sure your proximity sensor at the top of the phone isn't dirty.
    02-15-2019 01:56 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Also, if you have any power-saving modes turned on, turn it off.
    02-15-2019 03:37 AM

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