1. Android Central Question's Avatar
    Since this week I have a big problem on my Samsung galaxy A5 (2016).
    After I charge my phone to 100% and I disconnect it from the charger, I can use it for around 1 minute. Then it restarts automatically and the battery goes down to 3%.
    Also, sometimes after the restart, I write my pin code to unlock. But is says wrong pin. But it is the right pin, and I always have been able to unlock with this pin. I could unlock my screen from Find My Mobile site. And since it happend like 3 times I removed the pin.

    I have used this Samsung galaxy A5 for around 2 years now.
    Is this a battery problem or will resetting the phone will maybe work?

    If someone knows the answer or a suggestion, pleas reply fast.

    Thank you in advance!
    04-20-2019 01:40 PM
  2. SmithRiverSuz's Avatar
    I had a similar problem a couple years ago. The solution for me at that time was turn the phone off, leave it for a minute and turn it back on.
    04-20-2019 02:05 PM
  3. MrYakisoba's Avatar
    Hmm, seems a very easy solution for this problem. But I will try it. Thx.
    04-20-2019 02:31 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! If the battery problem persists, the battery is likely failing.
    04-20-2019 02:57 PM

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