How to lower standard (earphone) volume during incoming phonecalls

[Android Central Question]

Samsung A6 december 2018, version Android 9. Kernel 3.18.91-15516909
The slider doesn't go lower (to the left) when I want to lower the volume during a call.
Even when visually there's still room for it on the slider bar? It looks like the slider is fixed to a minimum threshold that is above the actual minimum and prevents you to reach the actual/visual minimum!? In practise I would like to be able to lower the volume during a call to zero(mute in this case) or as close to zero as I would like.

 

[methodman89]

What have you tried to do to fix it so far?

 

[Dennis098]

Thx for your extra question but I'm looking for an answer to my question? if i'm not specific enough please let me know?

 

[Rukbat]

Have you tried just using the Volume Down button while you're in a phone call? (When you're not on the phone, the volume buttons are the media level.) Or you could just hit the volume button, then tap the gear, then tap the left side of the Call volume bar. If it doesn't go to 0, that's a manufacturer modification - it does on a Pixel.)

 

[Dennis098]

Thx for your reply. Yes I tried to lower the volume during the call. tapping doesn't work either. It seems to be a fixed factory setting either from Samsung or Android? Strange. I know of max volume thresholds but this is the other way around... Without the possibility to adjust it yourself...

 

[Dennis098]

Didn't think that this was such a difficult problem to fix?

 

[methodman89]

Didn't think that this was such a difficult problem to fix?

What have you done? Clear the cache partition and reboot? See if it persists in Safe mode? Checked all the Sounds settings?

 

[Dennis098]

I have done numerous things also installing an App. Endlessly looking through all the volume adjust options. And I couldn't find any any option that referred to adjusting the standard volume of an call. I also spoke t another Android user and he has the same "issue" and it looks like it is a system and or Android threshold that can not be adjusted unfortunately....

 

[methodman89]

I have done numerous things also installing an App. Endlessly looking through all the volume adjust options. And I couldn't find any any option that referred to adjusting the standard volume of an call. I also spoke t another Android user and he has the same "issue" and it looks like it is a system and or Android threshold that can not be adjusted unfortunately....

As was suggested above, while you are actually talking during a phone call, raise the volume. Take a screen shot if that doesn't work so we can see what's popping up. And what do you mean by downloaded an App?

 

[Dennis098]

Dear Methodman, Thx a lot for your effort but with all respect I don't think you understand the problem and or have read my initial question properly but thx again for all your efforts. I'm afraid the reply of Rukbat says it all.