1. Android Central Question's Avatar
    We've attempted to get the phone to store her print but it errors each time, but I can erase mine and rerecord with no issues.
    06-02-2019 03:08 PM
  2. Rukbat's Avatar
    Dry fingers, probably. Have her soak her finger in water for about 10 seconds, dry it, then try entering it again. (Capacitive FPSs aren't as susceptible to that as IR or sonic ones are, but they're still susceptible. (At one point, after getting 4 replacememt Pixel 2s from Google, and having none of them read my fingerprint, I was beginning to think I had defective fingers. It was during the winter, though - dry fingers.)
    06-02-2019 03:20 PM

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