Phone app being grabbed by an unknown app

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Android Central Question

An unknown app is grabbing the screen when some phone calls come in. It has a reddish screen showing the number calling and a photo if the caller is known. It blanks when touched, then displays again. It is very annoying. Any ideas what it might be? I have several hundred apps on my Pixel 3XL so removing them one at a time is not viable, especially, since this occurs only for some calls and not others.

Thanks
-Herschel
 
An unknown app is grabbing the screen when some phone calls come in. It has a reddish screen showing the number calling and a photo if the caller is known. It blanks when touched, then displays again. It is very annoying. Any ideas what it might be? I have several hundred apps on my Pixel 3XL so removing them one at a time is not viable, especially, since this occurs only for some calls and not others.

Thanks
-Herschel
Hi , if you can register a account here , me or other members be happy to assist.

I'll provide a link to register so you can communicate here.
https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html
 
You can try long press dialer app >tap info >scroll all the way down to appear over other apps and toggle it off , should prevent that chat head pop.up
 
Phone rings, screen goes dark until answered, then the redish screen appears... Eventually, I can get a small menu which includes return to call, and I can get back to standard dialer app. Often that is too late to enter a number for a menu entry...
 
Phone rings, screen goes dark until answered, then the redish screen appears... Eventually, I can get a small menu which includes return to call, and I can get back to standard dialer app. Often that is too late to enter a number for a menu entry...
But it happened to 1 caller ,rest been fine ?
I don't think other then the option I gave can do anything else.
 

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