1. Android Central Question's Avatar
    My wife has a Moto G4. The other day, when she tried to take a picture with the camera app, a message would pop up that read "Your internal storage is running out of space. Delete some images or other files." So I cleared her cache, which freed up a lot of space, like 8-10 gigs or thereabouts. That did nothing.
    So this morning, my wife did a factory reset, as after I did some reading online, that seemed to be one of the most common solutions. Still nothing.

    So then, per a helpful redditor's suggestion, I did a factory reset again, but took out the memory card first. And bam! That worked!
    For about three days.
    Now it's having the same issue. It won't take screenshots or save photos from the Internet or ones she is sent either.

    For some reason, she can take photos and videos within a Facebook Messenger conversation.

    What else could we do? I feel like this must have a simple solution that I'm just not aware of.

    Thanks in advance for any and all help!
    08-05-2019 11:27 AM
  2. Android Central Question's Avatar
    My wife has a Moto G4. The other day, when she tried to take a picture with the camera app, a message would pop up that read "Your internal storage is running out of space. Delete some images or other files." So I cleared her cache, which freed up a lot of space, like 8-10 gigs or thereabouts. That did nothing.
    So this morning, my wife did a factory reset, as after I did some reading online, that seemed to be one of the most common solutions. Still nothing.

    So then, per a helpful redditor's suggestion, I did a factory reset again, but took out the memory card first. And bam! That worked!
    For about three days.
    Now it's having the same issue. It won't take screenshots or save photos from the Internet or ones she is sent either.

    For some reason, she can take photos and videos within a Facebook Messenger conversation.

    What else could we do? I feel like this must have a simple solution that I'm just not aware of.

    Thanks in advance for any and all help!
    08-05-2019 11:28 AM
  3. Mike Dee's Avatar
    Have you tried it in safe mode? It could be a conflicting app. If it still does it in safe mode it may be a hardware issue.
    08-05-2019 11:30 AM
  4. mustang7757's Avatar
    My wife has a Moto G4. The other day, when she tried to take a picture with the camera app, a message would pop up that read "Your internal storage is running out of space. Delete some images or other files." So I cleared her cache, which freed up a lot of space, like 8-10 gigs or thereabouts. That did nothing.
    So this morning, my wife did a factory reset, as after I did some reading online, that seemed to be one of the most common solutions. Still nothing.

    So then, per a helpful redditor's suggestion, I did a factory reset again, but took out the memory card first. And bam! That worked!
    For about three days.
    Now it's having the same issue. It won't take screenshots or save photos from the Internet or ones she is sent either.

    For some reason, she can take photos and videos within a Facebook Messenger conversation.

    What else could we do? I feel like this must have a simple solution that I'm just not aware of.

    Thanks in advance for any and all help!
    I'll provide a link to register so you can communicate here.https://forums.androidcentral.com/sh...d.php?t=409154
    08-05-2019 11:38 AM

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