Wi-fi connected to Note 2, internet works, phone doesn't

[Android Central Question]

Using a Samsung Galaxy Note 2 (yes, I know it's a dinosaur, so am I). I have wi-fi connection, and the internet feature works fine, but I'm unable to make or receive calls or texts via wi-fi. Settings checked multiple times, and are correct. Phone and text work fine when within range of towers, but not via wifi when out of tower range. Any thoughts? Thanks!

 

[mustang7757]

Hi, welcome to Android Forums
I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.
I'll provide a link to register, please come back to your post so we can further assist you . Thank you

https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

Which carrier you on? Make sure data toggle on?

 

[Casey Cheung]

Using a Samsung Galaxy Note 2 (yes, I know it's a dinosaur, so am I). I have wi-fi connection, and the internet feature works fine, but I'm unable to make or receive calls or texts via wi-fi. Settings checked multiple times, and are correct. Phone and text work fine when within range of towers, but not via wifi when out of tower range. Any thoughts? Thanks!

Wow! That was my first Samsung phone ages ago! I enjoyed those days.

 

[taffylover]

Created account as "taffylover"

 

[taffylover]

TracFone. All setting confirmed correct.

 

[B. Diddy]

Welcome to Android Central! Is the phone from Tracfone, or did you get it from somewhere else? On some phones, the wi-fi calling feature might not work if you're not on the carrier that the phone was originally from.

 

[taffylover]

The phone was NOT purchased from Tracfone , but has been used effectively in other locations. Others in same house have used the wi-fi calling on their phones in the problem location (friend's home). Doesn't make sense to me that my phone works elsewhere, and can access internet in the problem location, while others' phones work fine there.

 

[B. Diddy]

Did you check here to make sure your phone is eligible for wi-fi calling? https://e911-reg.tracfone.com/wps/p...4ezua13LB4D4Zfw!/dl5/d5/L2dBISEvZ0FBIS9nQSEh/

 

[mustang7757]

Created account as "taffylover"

Welcome to AC forums!
I suspect your friends router if it works everywhere else , if they willing let you try reset it or play around diagnosing it then can try that . Otherwise I wouldn't bother unless your constantly there and need WiFi calling.

 

[taffylover]

Thanks, B. Diddy, but the wi-fi calling works in other places, just not at my friend's house.

 

[taffylover]

Thanks, Mustang7757. I'll give that a try.

 

[anon(10614692)]

If your friend is like me my router is locked down with a password and the mac addresses of devices allowed to connect.

 

[B. Diddy]

Thanks, B. Diddy, but the wi-fi calling works in other places, just not at my friend's house.

Oh sorry, I missed that part. I agree with mustang7757, see if your friend will let you reboot the router by unplugging its power for 30 seconds. You could also try some of these other tips: http://forums.androidcentral.com/am...roubleshooting-wi-fi-connection-problems.html

 

[taffylover]

Thanks.