Unable to change tone default Messages app Moto g7 Pie 9.0

[Android Central Question]

If I open Messages, setting in upper right, Notifications...i get the option of notifications yes/no, and "other notifications" check box. Go into advanced settings, No sound settings available. It is stuck on the 20 sec Moto music notification. How do I get just a normal notification sound?

 

[mustang7757]

Hi, welcome to Android Forums

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https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

Can you post some screenshot of your settings in notifications?

 

[B. Diddy]

Welcome to Android Central! What if you go to Settings>Apps>Notifications (from the system settings, that is)?

 

[bmaly000]

Sometimes the "sounds" options pops up, other times it doesn't (???). I have changed it, but can't get the sounds screen up again. I'll just leave it as is. Thanks

 

[B. Diddy]

If you feel like digging deeper, show us a screenshot of what you see when you go to the Settings>Apps​ menu, select Messages, then Notifications. http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html