how can i unlocked my tabE when the keyboard have stopped

[Android Central Question]

How can unlock my TabE when keyboard have stopped? I have try the reset of power +Vol up n vol down and home but still I can't unlock it cos the keyboard doesn't show up, pls what can I do without losing my things on the phone pls

 

[B. Diddy]

Welcome to Android Central! Does this also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-30001

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html