09-07-2019 10:18 AM
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  1. Android Central Question's Avatar
    Android Central Question
    I upgraded my Pixel 3A plus to Android 10 this morning. One I left the house (and wifi) I realized my mobile data is no longer working. I am using the same APN settings as before on Consumer Cellular, and the other members on my family plan have no issues.
    I can make phone calls and receive SMS, but can't receive MMS or use anything that uses data. I am probably going to have to uninstall, but thought I can would check if anyone might have an answer. I have rebooted twice and tried disabling/re-enabling mobile connection many times.
    09-06-2019 08:20 PM
  2. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you
    https://forums.androidcentral.com/sh...d.php?t=409154
    09-06-2019 08:45 PM
  3. Justin Buchenberger's Avatar
    Justin Buchenberger
    Done!
    09-06-2019 08:55 PM
  4. ManiacJoe's Avatar
    ManiacJoe
    Trusted Member
    Since you are the only one, on your family plan, with problems, are you the only one who has updated to android 10?
    09-06-2019 10:34 PM
  5. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Just to be sure -- you actually looked at the APN settings to confirm they're still what's listed on the Consumer Cellular site?
    Justin Buchenberger likes this.
    09-07-2019 01:16 AM
  7. Justin Buchenberger's Avatar
    Justin Buchenberger
    Hmmm. Yes, it looks like the APN settings did change with the upgrade. That's kind of strange. Thanks for making me check! I am now working again!
    B. Diddy likes this.
    09-07-2019 07:31 AM
  8. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Great! Yeah, it shouldn't change, but this isn't the first time I've seen this issue crop up here. Let us know if there are any more problems!
    09-07-2019 10:18 AM
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