[kavaaa]

i dont known what happen with phone, i press to resume song but after that it plays not song what i want resume, but play the first song of my songs in playlist. what. i never had problem before. and mine phone today not opens any app , spotify i opened, but crashing and window i get prompt error spotify doesnt responding, the same apps zedge dont respond, aliexpress,soundcloud. what issues on my phone? i did reset before 4days. now i had random problem created itself.

[Javier P]

Welcome to the forums. What phone do you have? Why did you do a factory reset?

[B. Diddy]

Welcome to Android Central! It's not entirely clear to me -- which music app is this happening with? Is this only for locally saved music, or for streaming music?

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[B. Diddy]

It's possible Huawei's overly aggressive RAM management is killing the app from memory soon after you stop using it, and when you go back to the app to play, it has to start up fresh, without remembering where you were in the playlist. See if you can turn off battery optimization for the music app in the system settings.

[B. Diddy]

Right, so what I'm suggesting is not to close the app out of RAM, and prevent the system from doing so.

[B. Diddy]

Why do you want to close it out of RAM? Let the system decide when an app should be closed from RAM (and actually, if the system is overaggressive, that's when you should turn off the Battery Optimization for that app in the system settings).