09-22-2019 07:46 AM
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  1. DerHof's Avatar
    DerHof
    Running an S8+ with AT&T Android version 9

    Trying to use some 3rd party texting apps like I've done many times in the past.
    The problem is when I install one and it imports my current text messages none of MY posts are visible. All of the replies from my contacts are there but nothing I have said.

    I've tried Textra, Verizon+, Signal ....they all do this.

    HELP
    09-20-2019 02:59 PM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    1. Moved to Ask a Question. (Android Apps is for developers of specific apps.)

    2. Contact the developers of the specific apps - that's an app problem, not an Android problem. (My text apps have copied all my texts, in both directions, from 2.23 to 10 with no problem. [I just looked - my earliest text is dated 3/15/2013.])
    Laura Knotek likes this.
    09-20-2019 03:40 PM
  3. DerHof's Avatar
    DerHof
    Originally Posted by Rukbat
    1. Moved to Ask a Question. (Android Apps is for developers of specific apps.)

    2. Contact the developers of the specific apps - that's an app problem, not an Android problem. (My text apps have copied all my texts, in both directions, from 2.23 to 10 with no problem. [I just looked - my earliest text is dated 3/15/2013.])
    Are you sure about that? I mean I would generally agree that if I tried a single app and this happened that I could blame that app... but it didn't work for 3 (very reputable) apps.... ones that I used in the past and have never had this issue.
    That's why I'm thinking it has to be something with my phone???
    09-21-2019 11:11 AM
  4. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    I've used all the texting apps that have come out since 2013, I'm running Android 10, and still have no problem. Didn't with 9 either. So it's not 9, it's not 10 and, if it were the phone itself, the phone wouldn't be working. (You'd need a very strange storage failure to cause that - storage boundaries end on storage addresses, not on texts.)
    09-21-2019 04:02 PM
  5. DerHof's Avatar
    DerHof
    Well, if you have any ideas then let me know because I don't know what to try at this point. So unless I just want to delete every conversation on my phone and start over I'm stuck with my stock app.
    In the meantime I try and contact Samsung and see if they can help.
    09-21-2019 08:26 PM
  7. methodman89's Avatar
    methodman89
    First, clear the cache partition and reboot.
    Assure that you have not somehow blocked your own number in the contacts.
    09-21-2019 11:46 PM
  8. DerHof's Avatar
    DerHof
    Originally Posted by methodman89
    First, clear the cache partition and reboot.
    Assure that you have not somehow blocked your own number in the contacts.
    Unfortunately that didn't work....
    09-22-2019 07:46 AM
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