1. Android Central Question's Avatar
    I purchase my ultra from Verizon 7/14 and switched to Straight Talk 7/16. I just learned that I never received any software from Verizon and I need at least version 6.0 for a certain app. I am not a techie, and didn't know about software updates. Is there a site other than Motorola where the current software may be downloaded? Thanks. Frank Habit
    09-29-2019 08:54 AM
  2. hallux's Avatar
    In short - no. Motorola would have developed the update for the device. There may be a 3rd-party version of Android for that device but for a non-techie it's probably something you don't want to try to tackle.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    09-29-2019 09:15 AM
  3. Mike Dee's Avatar
    Lollipop was never available for that device even though Motorola originally committed to update
    09-29-2019 09:24 AM
  4. FHabit's Avatar
    Thank you hallux. As a non-techie, it seems to be that a download is probably sitting on a Motorola or other server somewhere and downloading should be no big deal. I really like my phone and hate to go through the hassle of getting a new one.
    09-29-2019 09:26 AM
  5. FHabit's Avatar
    Is there any way to get to download version 6.0 or higher for Ultra? Thanks.
    09-29-2019 09:28 AM
  6. belodion's Avatar
    There is rooting and romming, but you'd need to unlock the bootloader. Motorola is obliging in that respect, but it may not be possible if the phone is locked to a carrier.
    09-29-2019 09:35 AM
  7. FHabit's Avatar
    Thank you, belodian. Was able to transfer phone to other service so I assume it is not locked. Is there a web site or you tube on executing rooting and romming and unlocking boatloader? Thanks.
    09-29-2019 01:36 PM
  8. Rukbat's Avatar
    That's SIM-locking. Bootloader unlocking is different.

    But you can try https://forum.xda-developers.com/dro...ra/development Lineage 13 is Marshmallow. That seems to be about as far as anyone's gone with it.
    09-29-2019 02:09 PM
  9. FHabit's Avatar
    Thank you, Rukbat.
    09-29-2019 03:16 PM
  10. Mike Dee's Avatar
    Thank you hallux. As a non-techie, it seems to be that a download is probably sitting on a Motorola or other server somewhere and downloading should be no big deal. I really like my phone and hate to go through the hassle of getting a new one.
    Motorola never created it. It would have to be a ROM created by someone.
    09-30-2019 08:25 AM

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