1. Android Central Question's Avatar
    Hi,
    I have had an issue for last few months and none of the software update till latest one installed today doesn't resolve the issue.
    When I connect my S8 to any Bluetooth device (car Bluetooth system, couple of different Bluetooth headset), media audio works okay always and call audio doesn't work. I can't hear the call audio but on other end can hear me which I reckon mic is working bluetooth call, but bluetooth speak is not working.

    I have done everything I have seen in many different forums - clear Bluetooth cache, memory, unpair/ repair, disable "Ok google". Only thing I haven't tried is factory reset, which I know may fix temporarily but issue will come back again after few days.

    Very rarely, incoming call works but most of the time it doesn't work. Outgoing call never works. So I have been using mobile's call speaker mode instead of Bluetooth mode which is inconvenient and more so driving me nuts
    10-09-2019 12:04 PM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you .https://forums.androidcentral.com/sh...d.php?t=409154
    10-09-2019 12:18 PM
  3. mustang7757's Avatar
    Have you adjust the volume on the phone all the way up?
    10-09-2019 12:21 PM
  4. Rukbat's Avatar
    While you're in a call. When you're not in a call, the volume button is the ringer volume.
    10-09-2019 02:32 PM
  5. B. Diddy's Avatar
    Welcome to Android Central! When you're connected to the car system, go to Settings>Bluetooth, tap the gear icon next to the car stereo entry, and make sure Phone Audio is turned on.
    10-09-2019 02:54 PM
  6. jaunty1's Avatar
    Thanks I am created an account now
    10-10-2019 07:30 AM
  7. jaunty1's Avatar
    Nice try
    But yes, I have made sure volume is up and I have made sure in the bluetooth paired device, I have check call audio is enabled.
    10-10-2019 07:31 AM
  8. jaunty1's Avatar
    Yes during call, I am sure call volume is to the max. Since when I press the volume button during call, I can hear the volume up and down notification tone, but call audio is still not working
    10-10-2019 07:33 AM
  9. jaunty1's Avatar
    It is enabled and even checked it again during a call
    10-10-2019 07:34 AM
  10. mustang7757's Avatar
    Thanks I am created an account now
    Hi, welcome!
    So none of the other methods works in this thread?
    10-10-2019 08:56 AM
  11. B. Diddy's Avatar
    Does it work in Safe Mode? https://support.t-mobile.com/docs/DOC-34283
    10-10-2019 11:10 AM

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