Why cant i see callers but only hear ringtone

[Android Central Question]

When a call comes in I don't see the caller until the call ends then it comes as a missed call

 

[B. Diddy]

Welcome to Android Central! Which phone? If you press the Power button when the phone is ringing, do you see the incoming call screen? Does this also happen in Safe Mode?

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[belodion]

We can't help if you don't respond.