My Tecno L9+ no longer saves pictures

[Android Central Question]

Found out lately that after taking shots of pictures/videos the gallery will read: cannot generate thumbnail. What is the obvious cause of such a problem? Thanks.

 

[B. Diddy]

Welcome to Android Central! Is the Camera app saving photos to Internal Storage or the SD card by default? If it's the SD card, then try changing to Internal Storage and see if the problem persists.

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Try clearing cache and force stop gallery app