Youtube and market stopped working

evofever

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So I noticed that Youtube kept saying there is a connection issue and try to refresh. It pulls up the desired videos ( any video) but wont play them. I go to the market and it lets me go to the app I want but just spins saying its downloading but never actually downloads. I then hard reset and was prompted to update to 4.2 which was a surprise. Same issue. I hard reset 2 more times and still I can surf the web, my email works perfect, my video player works but still cant get youtube to play from the app or web and cant download apps. I am and have always been stock as well.
Thoughts????

When I press the power button and volume key sown it says AO3 key driver not found. Could this be the problem and if so what happened?

There were 3 icons to choose from. RCK And Android guy and Wipe Data. The RCK ( think those were the initials) said there was a match and then went to the error symbol with red exclamation and Android guy on his back. Was able to reboot. Android guy Icon just does a cold boot. Ill try the wipe data option even though I did a hard reset from the settings menu.

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OperationA7X

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So I noticed that Youtube kept saying there is a connection issue and try to refresh. It pulls up the desired videos ( any video) but wont play them. I go to the market and it lets me go to the app I want but just spins saying its downloading but never actually downloads. I then hard reset and was prompted to update to 4.2 which was a surprise. Same issue. I hard reset 2 more times and still I can surf the web, my email works perfect, my video player works but still cant get youtube to play from the app or web and cant download apps. I am and have always been stock as well.
Thoughts????

When I press the power button and volume key sown it says AO3 key driver not found. Could this be the problem and if so what happened?

There were 3 icons to choose from. RCK And Android guy and Wipe Data. The RCK ( think those were the initials) said there was a match and then went to the error symbol with red exclamation and Android guy on his back. Was able to reboot. Android guy Icon just does a cold boot. Ill try the wipe data option even though I did a hard reset from the settings menu.

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RCK stands for Recovery. Android is just cold booting Linux. Wipe Data is a factory reset. Has this problem always been around?

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evofever

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It just started out of the blue about 3 days ago. I have purposely never done much with the tablet software etc out of fear of bricking since my experience with ASUS customer care has been disapointing. I do all that stuff with my phone instead

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Oscarillo1

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I had the same issue, contacted gogle and followed these instructions and voila!

1. Visit Menu > Settings > Applications > Manage applications
2. Tab over to "All"
3. Select the Play Store app, and then tap "Clear cache" and "Clear data"

For the Download manager:

1. Visit Menu > Settings > Applications > Manage applications
2. Tab over to "All"
3. Select "Download manager," and then tap "Clear data" and "Clear cache"
4. Reboot

Please note that after clearing the Google Play Store app data, if you have set a PIN code and/or a content

I hope it helps.

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evofever

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Any idea how? I downloaded the file and now I realise that I don't know how to do it on an unrooted Android device

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OperationA7X

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Any idea how? I downloaded the file and now I realise that I don't know how to do it on an unrooted Android device

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Settings>About Tablet>Pad EC version.

Click on it rapidly until a menu pops up saying "Transformer Services" then make sure PAD EC is selected and browse to where the update file is at. Then click on Update.

That's how I assume it's done, I've never done it from that way, but that seems to be correct.

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evofever

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Can you link to the exact file I need? Here is a screen shot of what is on my tablet mow but nothing seems to match on the ASUS website. uploadfromtaptalk1362700290110.jpg

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OperationA7X

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Can you link to the exact file I need? Here is a screen shot of what is on my tablet mow but nothing seems to match on the ASUS website. View attachment 62758

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All I found on ASUS's website was the files for the 4.1 update, and I don't know if you can actually downgrade this tablet or not. If you can, try this link and look for the U.S. version: ASUSTeK Computer Inc. -Support- Drivers and Download ASUS Transformer Pad TF300T

Godspeed.

Also, if you can downgrade and are back on 4.1, just update to 4.2 and then factory reset and then life should be good.
 
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evofever

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Yes looks like I'm at a stand still. Have downloaded and no luck. Hard reset a couple of times. No audio in hdmi no youtube video playback and no download from market. All other aspects up Internet work even in the apps mentiones

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OperationA7X

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Yes looks like I'm at a stand still. Have downloaded and no luck. Hard reset a couple of times. No audio in hdmi no youtube video playback and no download from market. All other aspects up Internet work even in the apps mentiones

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Claim your warranty if you can.

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evofever

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UPDATE!!!!!
I travel for a living. And I decided just to see if I could get on the net. When I did everything started working!!!!!! Hmmmm my network at home lets me surf net. Get emails. But would not play youtube or download from Play Store. But now everything works!! Ill report back when I'm back home and see if it may be some weird setting or something?

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OperationA7X

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UPDATE!!!!!
I travel for a living. And I decided just to see if I could get on the net. When I did everything started working!!!!!! Hmmmm my network at home lets me surf net. Get emails. But would not play youtube or download from Play Store. But now everything works!! Ill report back when I'm back home and see if it may be some weird setting or something?

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Sounds like a router issue then.

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B. Diddy

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I wonder if it's a router firewall issue?

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evofever

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Okay everybody. I just got home and again everything ( Internet, gmail,ebay app, craigslist app) works except youtube ( can search for and find any video but says " connection to server lost. Touch to Terry" and Play Store. I can go to any app and search the market I just cant download

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B. Diddy

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Do you have another router you could use to replace your current one temporarily, to see if it's a firewall issue that is particular to that router?
 

B. Diddy

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You can always factory reset your router, but then you'd have to set it back up for your network, which can be a bit of a pain. Not sure if that would necessarily help. It's painless to reboot the router (i.e., unplug it for 10 seconds, then plug it back in), so you could try that. I'm not enough of an IT specialist to figure out if there's a specific router firewall problem, though. I just know that with my D-Link router connected directly to my desktop, I have problems with some links (specifically, retail website links from the Discover Card website), while my laptop (which is wirelessly connected to an access point) can connect to those links without any problem. I'm pretty sure that's a firewall issue, but just not sure how to troubleshoot it.
 

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