1. Exnavyphotog's Avatar
    I am getting a screen shot taken every time I push the power button. I can't turn off the phone or put the screen to sleep without taking a screen shot. I've looked at at the camera settings and can't find how to shut off the screen shots. To turn off the phone I have to pull the battery and reinstall it. Any ideas how to shut of the screen shots?
    06-07-2016 06:22 AM
  2. B. Diddy's Avatar
    Are you having problems adjusting your volume as well? It's possible the Vol Down button is stuck in a pressed state, so pressing the Power button would make the phone think you want to take a screenshot.
    06-07-2016 07:38 PM

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