06-28-2014 04:13 PM
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  1. nickf126's Avatar
    I use my headphone jack daily to plug my phone into my car stereo to listen to music and make calls. I treat my phone relatively gently. Today I plugged it in, and it didnt work. I also noted that even since the first day it seemed as though it just didnt fit in there right. Verizon is replacing it, but my quesiton is: Does anyone else have a problem with a wonky headphone jack?
    11-21-2011 09:02 AM
  2. adreamofspring's Avatar
    Same exact issue here. Kinda pissed only had the phone for two weeks
    11-25-2011 09:56 PM
  3. Podz's Avatar
    Same exact issue here. Kinda pissed only had the phone for two weeks
    My broke last night, best advice is get different model phone as this will happen later on and they will blame it that its your fault and get stuck with 600$ to have to pay to deal with it.... or have to file insurance to get a replacement...
    11-26-2011 12:36 PM
  4. KayIslandDrunk's Avatar
    Oh no. Now I'm freaking out. I use my headphones all the time.
    11-30-2011 08:38 AM
  5. dhendriksen's Avatar
    Oh no. Now I'm freaking out. I use my headphones all the time.
    So do I. At least once every day. They work great.

    I use a pair of Skullcandy's.
    11-30-2011 09:55 AM
  6. NicholasBarry's Avatar
    My audio out port (headphone jack) isn't working, regardless of what set of headphones I plug in. I don't know if it's a hardware problem (the port is messed up) or a software problem (the phone is refusing to route sound to the headphones or audio cable, and instead keeps playing out of the phone's speaker). But in any case, when I plug anything in, the phone doesn't even notice - it keeps playing out of the phone's speaker.

    I know this is a totally separate process, but bluetooth still works fine.
    12-21-2011 06:38 PM
  7. paul-c's Avatar
    Sometimes it's something blocking the headphone jack. Lint can get stuck and mess up connection.
    12-21-2011 10:38 PM
  8. jywang's Avatar
    Get a Bluetooth audio adapter and you can go wireless. Around 30 on amazon.
    12-22-2011 10:13 AM
  9. darvc's Avatar
    I just used my headset jack for the first time about 1 hour ago. After 30 minutes or so of functioning any pressure on the earbud plug would cause the phone to call the last dialed number. Even bumping the jack when I put the phone back in the holster after killing the call would start the process again. Very aggravating!!!
    01-01-2012 11:07 AM
  10. nikolasmason's Avatar
    I have the issue of my phone just simply not realizing that anything is plugged into it. It just plays sounds out loud like it wasn't plugged in. Doesn't bother me too much, but I'm guessing it's just a software problem.
    01-01-2012 08:18 PM
  11. andrew80003's Avatar
    Mine did the exact same thing. Turned out it had a tiny piece of lint stuck in it. I very gently dug it out with a wooden toothpick and the headphone jack works fine again!
    03-14-2012 07:56 AM
  12. socarwolverine's Avatar
    Mine did the exact same thing. Turned out it had a tiny piece of lint stuck in it. I very gently dug it out with a wooden toothpick and the headphone jack works fine again!
    Ha, easy enough fix, maybe my otterbox commuter (with the port covers) will prevent this.
    03-14-2012 08:10 AM
  13. roachman55's Avatar
    I say to all of you forget the wired headsets and go wireless Bluetooth it's the only way to go today with all the great technology out there plus I have rubber plugs that go in headphone jack when not using which is always. We found them for Ipad and got them on Ebay about 10 in package and they fit all the newer phones and tablets with 3.5
    03-14-2012 04:00 PM
  14. DonAndres861's Avatar
    I had the same problem on my Razr MAXX. I just fixed it this morning. There was a lot of lint inside the headphone jack so it wasn't making a connection since I keep my phone in my pocket without a cover all the time. I took a small paper clip, twisted it to make it straight and started taking all the lint of the phone jack... now its back to normal..

    try it before calling or going to a Verizon store.. you might get stuck with a refurbished phone..
    03-27-2012 09:59 AM
  15. ricker214's Avatar
    I read the tips on here with skepticism but after carefully shining a light in the jacks port I couldn't see much but some blue. I carefully fished in there a bunch of times and began pulling lint out. It gets packed in there good as you try to force the headphone jack in multiple times. Take your time and clean it out you will need patience but when done it will be fine. Compressed air will probably not work as I stated the lint ball gets solidly packed into the bottom. Carefull use of a paperclip should do it.
    I was so happy I registered on this site just to post this. Thanks to all and good luck. Now if I can only make battery last a bit longer.
    05-15-2012 06:49 PM
  16. Cuda52774's Avatar
    I just got these and they are amazing!

    LG Tone - HBS-700 Wireless Bluetooth Stereo Headset - Retail Packaging - Black/Orange:Amazon:Cell Phones & Accessories

    I also have a refurb phone now due to the headphone jack screwing up. The sound on these Bluetooth headphones is incredible and you don't have to look like "that guy" with the jawbone. (No offense to those who like them just not for me). Wish I had gotten them before sending my brand new phone back.
    05-15-2012 10:02 PM
  17. anon24860's Avatar
    Also, some gel cases can make you think that the jack isn't working. You just have to press the plug in slightly harder than usual because the case has just a little bit of resistance to making full contact, even though it feels like it's all the way in.
    05-16-2012 07:25 AM
  18. AstonDB9's Avatar
    Same problem and to be honest I'm sick to death of seeing the whole "It's just lint" and "Buy bluetooth for your car!".

    My phone should work properly without me sticking paperclips in the jack (voids the warranty) or buying some extra device because a part keeps breaking. Right now I'm waiting for my FOURTH Razr Maxx as the headphone jack has broken on three consecutive phones.

    Support keeps telling me this isn't a known issue but it's all over the forums. What am I suppose to do just keep sending my phone in every two weeks because the headphone jack keeps breaking?

    06-26-2012 07:15 AM
  19. Mitch Stockwell's Avatar
    I have the Motorola Droind RAZR. When i first got the phone, i got home to plug in my earbuds and it started calling everyone on my contacts list. Verizon replaced it right there. then about 10 months later the jack stopped working and they sent me another phone. And yesterday, my third one broke again only 2.5 months after i got it replaced. I'm going to really put up a fight to get them to give me either a new one or upgrade me to the RAZR HD. What the told me was the pins inside the jack sometimes get dirty and they can fix that but mine were all worn out or broken.
    02-18-2013 05:00 PM
  20. cnelayspd11's Avatar
    I have this exact issue on my tablet where I dropped it and there were little cracks on the side I dropped it on. The headphone port now has a dent on it. Every time I insert headphones the sound will play from the tablets speakers. Please help this has been going on for months and I enjoy listening to music with headphones
    06-07-2013 09:58 PM
  21. John Zeimet's Avatar
    thanks for the advice, I cleaned out my jack, I looked in there couldn't see anything, but I took a plastic toothpick and dug around found some lint cleaned it all out and now it works. Thank you
    06-30-2013 06:55 AM
  22. Nick Vollono's Avatar
    I had been trying to dig dirt and/or lint out for awhile and eventually decided my phone's jack must be broken. I tried again just now for the hell of*it and was able to remove some lint with a small nail, but still nothing was playing from the headphones. I put a small amount of cleaner on a paper towel and rolled it up to fit in the jack. I cleaned it this way and had a feeling it would work because after twisting the paper towel the sound cut off from the speakers, showing the phone detected a connection. Lo and behold it works again and I couldnt be more excited. So paperclip works with lint but you might need a damp cloth to get any smaller pieces or stuff that might've corroded inside the jack
    07-16-2013 04:07 AM
  23. Bobby Schultz's Avatar
    Trust me, I was SURE it was a problem with the phone, BUT I tried fishing out lint with a wooden toothpick. Sure enough, I pulled out a large amount of lint from the very bottom of the hole, and IT WORKED!

    If there is no lint in the hole, you should see a small silver circle at the bottom of the hole.

    So, as much as you are a skeptic, try pulling out lint before sending back a perfectly good new phone just to get a refurb back.
    08-13-2013 11:59 AM
  24. YAYTech's Avatar
    I will reiterate what others have said - CLEAN the jack before your assume it's broken! I use a Square payment reader with my Razr all the time, and have had to clean it out 2-3 times because the reader gets flakey or stops working. I too assumed it was broken the first time before reading, and I couldn't even really see the lint, but sure enough, with some canned air and a little digging I've gotten lint out of it every time, and the reader goes back to working flawlessly.
    08-14-2013 05:46 PM
  25. Frank7132's Avatar
    This is twice now that the internet has saved me money! Sometime ago my MAC Book Pro would not close and it turned out a flat tooth pick solved that one. I was on a flight recently and went to use my headphones and could not get the jack into the head phone jack receptacle. Today I decided to research this issue a bit on the net before assuming my phone was broke. It was great to find this site! Yes, we have lint!!! It took a while with a small paper clip. My wife decided to try a scaled down q-tip. It seemed to do a better job than the paper clip (retrieved more lint!). I'm flying tomorrow and very happy to report the headphone jack works again! Thanks to all of those that figured this one out!!
    09-14-2013 06:48 PM
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