Why are there flashing arrows next the password prompt

A

AC Question

there are two arrows flashing up on either side of the space where I enter my password.
ex: ^ ^
^ ____________ ^ They are filled in but don't seem to do anything. I have tried several passwords that I would use and nothing seems to work. I requested that AT&T lock my phone and I think they did, but now they are saying they never would have done this. Have you heard of this before or seen the flashing arrows around the password login.
 

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