1. akloady252's Avatar
    Unable to share photos from Amazon photos to any messaging app such as WhatsApp or Android Messages. I keep receiving "Messages failed to load attachment" or something similar on WhatsApp. I've checked app permissions and there is nothing prohibiting any of the apps from being able to share the pictures.
    07-27-2020 11:56 AM
  2. B. Diddy's Avatar
    I moved this from the Android Apps forum to the General Help forum since the former is intended for developers to promote their apps.

    You might need to make sure those photos are downloaded to your phone (and not in the Amazon Photos cloud) to make sure they're accessible.
    akloady252 and Laura Knotek like this.
    07-27-2020 12:23 PM
  3. mustang7757's Avatar
    You have permission on for storage for Amazon photos
    akloady252 likes this.
    07-27-2020 01:40 PM
  4. akloady252's Avatar
    You have permission on for storage for Amazon photos
    It's you again! Thanks for making life easier for me! Side note, RCS is finally working if I haven't already told you. Anyways, there are no permission restrictions with Amazon Photos. At all.

    Why won't Amazon Photos share with WhatsApp, Android Messages, Etc.-screenshot_20200727-140050.jpg
    mustang7757 and Laura Knotek like this.
    07-27-2020 02:03 PM
  5. akloady252's Avatar
    I moved this from the Android Apps forum to the General Help forum since the former is intended for developers to promote their apps.

    You might need to make sure those photos are downloaded to your phone (and not in the Amazon Photos cloud) to make sure they're accessible.
    That's another issue in and of itself; if i download the photos, they never appear anywhere on my Pixel 4. Not in the files, not in Photos, not anywhere.
    07-27-2020 02:06 PM
  6. Kizzy Catwoman's Avatar
    That is a really weird problem. I use Amazon photos. I will install it on my pixel 2xl and see what happens. Although that phone is on Android 11 beta. But should be the same principle.
    07-27-2020 02:12 PM
  7. mustang7757's Avatar
    It's you again! Thanks for making life easier for me! Side note, RCS is finally working if I haven't already told you. Anyways, there are no permission restrictions with Amazon Photos. At all.

    Click image for larger version. 

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    Lol yeah I'm everywhere
    Glad to hear the message rcs working


    Now for the current situation , try resetting this app by clearing its data, cache, force stop it
    07-27-2020 02:16 PM
  8. Kizzy Catwoman's Avatar
    I have the same issue on my 2xl. However when I download it the picture goes into a folder called Pictures. If you click on library in Photos app and go to photos on device there will be a folder called pictures and it downloads to there. So check and see. As for the problem sharing, looks like it is a problem to do with the amazon photos app.


    Edit. Just tried again and it did attach to my phone as an mms on one sim and as rcs on the other. It seems to have corrected itself. So try what Mustang says and see if that helps.
    akloady252 likes this.
    07-27-2020 02:16 PM
  9. akloady252's Avatar
    Lol yeah I'm everywhere
    Glad to hear the message rcs working


    Now for the current situation , try resetting this app by clearing its data, cache, force stop it
    Tried all those things and it didn't work. WhatsApp says it doesn't support that file format.
    07-27-2020 02:22 PM
  10. B. Diddy's Avatar
    That's another issue in and of itself; if i download the photos, they never appear anywhere on my Pixel 4. Not in the files, not in Photos, not anywhere.
    I just tested it on my Pixel C. When I download a photo from the Amazon Photos cloud, it shows up in the /Pictures directory. Use a file manager app to look in that specific directory and see if it's there.
    akloady252 likes this.
    07-27-2020 02:23 PM
  11. akloady252's Avatar
    I just tested it on my Pixel C. When I download a photo from the Amazon Photos cloud, it shows up in the /Pictures directory. Use a file manager app to look in that specific directory and see if it's there.
    That works. Thanks for sharing. But still kind of a pain with not being able to share.
    B. Diddy likes this.
    07-27-2020 02:26 PM
  12. B. Diddy's Avatar
    It probably has to do with how Amazon has coded the app. Send feedback to them about it.
    07-27-2020 02:32 PM
  13. mustang7757's Avatar
    Tried all those things and it didn't work. WhatsApp says it doesn't support that file format.
    I will download it later and test out and get back after work which will be at night.
    07-27-2020 02:35 PM

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