Only the first outward call was logged. After that nothing ... neither inward nor outward calls are logged. Searched the web but none of the solutions offered like clearing the phone cache or deleting the phone data worked
I can't get my recent call history on new Android 11 phone...
- Thread starter TheKincumberKid
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- Mar 9, 2012
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Re: I can't get my recent call history on new Android 11 phone
Welcome to Android Central! Which phone? What part of the Phone app are you looking at?
Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html
Welcome to Android Central! Which phone? What part of the Phone app are you looking at?
Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html
Re: I can't get my recent call history on new Android 11 phone
Hi B. Diddy. Thanks for the reply.
I have now registered (TheKincumberKid)
Phone is Umidigi Power 5.
I'm looking at the notification setting of the phone app.
The main setting is All Phone notifications. It's turned off and can't be turned on.
Under Other settings are
Default
Incoming Calls
Background processing
Missed Calls
Ongoing calls
All these settings are turned off and can't be turned on.
Any suggestions? Thanks.
Hi B. Diddy. Thanks for the reply.
I have now registered (TheKincumberKid)
Phone is Umidigi Power 5.
I'm looking at the notification setting of the phone app.
The main setting is All Phone notifications. It's turned off and can't be turned on.
Under Other settings are
Default
Incoming Calls
Background processing
Missed Calls
Ongoing calls
All these settings are turned off and can't be turned on.
Any suggestions? Thanks.
- Mar 9, 2012
- 169,251
- 10,491
- 113
Re: I can't get my recent call history on new Android 11 phone
Call history typically isn't in notifications. It should be its own section in your Phone app. Open your Phone app and look for a Recent Calls tab. You can also tap the Menu button in the Phone app and look for a Call History section.
Call history typically isn't in notifications. It should be its own section in your Phone app. Open your Phone app and look for a Recent Calls tab. You can also tap the Menu button in the Phone app and look for a Call History section.
VidJunky
Well-known member
- Dec 6, 2011
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Re: I can't get my recent call history on new Android 11 phone
It may look something like my attached screenshot.
In the meantime, are you using a third party launcher, like Nova or Windows launcher?
Are you using any services that would give you a second phone number, like Google Voice or Tango?
Are you using WhatsApp or anything that doesn't use your carrier number for calls?
From the "Recent" screen are you able to view your call timers? On my device I have to be on that screen and then press the menu button to view my timers and you may have to do the same. How much call time has been recorded?
It may look something like my attached screenshot.
In the meantime, are you using a third party launcher, like Nova or Windows launcher?
Are you using any services that would give you a second phone number, like Google Voice or Tango?
Are you using WhatsApp or anything that doesn't use your carrier number for calls?
From the "Recent" screen are you able to view your call timers? On my device I have to be on that screen and then press the menu button to view my timers and you may have to do the same. How much call time has been recorded?
Last edited:
Re: I can't get my recent call history on new Android 11 phone
Hi VidJunky
Thanks for your interest.
The answer to all your questions about the use of other apps/services is 'No'.
The Phone screen in my Android 11 is similar to the one I have in Android 8 on another phone; the buttons are favorites, recent and contacts. Favorites and Contacts work fine but Recent is always empty. And no I cannot access any kind of 'timer' from this screen. I'm attaching a screenshot of this empty 'recent' screen
It may look something like my attached screenshot.
I'm the meantime, are you using a third party launcher, like Nova or Windows launcher?
Are you using any services that would give you a second phone number, like Google Voice or Tango?
Are you using WhatsApp or anything that doesn't use your carrier number for calls?
From the "Recent" screen are you able to view your call timers? On my device I have to be on that screen and then press the menu button to view my timers and you may have to do the same. How much call time has been recorded?
Hi VidJunky
Thanks for your interest.
The answer to all your questions about the use of other apps/services is 'No'.
The Phone screen in my Android 11 is similar to the one I have in Android 8 on another phone; the buttons are favorites, recent and contacts. Favorites and Contacts work fine but Recent is always empty. And no I cannot access any kind of 'timer' from this screen. I'm attaching a screenshot of this empty 'recent' screen
Attachments
Re: I can't get my recent call history on new Android 11 phone
Hi
As I have already explained to VidJunky the Recent section is always empty i.e it doesn't show any outgoing, incoming and missed calls. The other sections accessible from the Phone screen (Favorites, Contacts) work fine. There is nothing available from the Phone menu that let's me change anything affecting the call history.
Best regards
Hi
As I have already explained to VidJunky the Recent section is always empty i.e it doesn't show any outgoing, incoming and missed calls. The other sections accessible from the Phone screen (Favorites, Contacts) work fine. There is nothing available from the Phone menu that let's me change anything affecting the call history.
Best regards
VidJunky
Well-known member
- Dec 6, 2011
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Re: I can't get my recent call history on new Android 11 phone
I suspected that you were looking at the correct things but just wanted to be sure you knew what we were talking about. From our side, we cannot be sure what is being checked and/or where people are looking or checking these things. Occasionally we have to be specific to be sure we're all on the same page, no offence meant.
You didn't answer any of my questions however, launcher?, service?, other calling methods?, timers? Again all just be sure we're all talking about the same thing and looking at the right problem the right way.
I suspected that you were looking at the correct things but just wanted to be sure you knew what we were talking about. From our side, we cannot be sure what is being checked and/or where people are looking or checking these things. Occasionally we have to be specific to be sure we're all on the same page, no offence meant.
You didn't answer any of my questions however, launcher?, service?, other calling methods?, timers? Again all just be sure we're all talking about the same thing and looking at the right problem the right way.
Re: I can't get my recent call history on new Android 11 phone
I thought I had answered all those questions by saying that I haven't used anything that is not part of Android 11 and my service provider is on the Telstra network which is Australia's biggest. And the phone was advertised as having the stock Android 11 installed.
Please let me know if you need more screenshots or other info. Thanks a lot
I thought I had answered all those questions by saying that I haven't used anything that is not part of Android 11 and my service provider is on the Telstra network which is Australia's biggest. And the phone was advertised as having the stock Android 11 installed.
Please let me know if you need more screenshots or other info. Thanks a lot
VidJunky
Well-known member
- Dec 6, 2011
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Re: I can't get my recent call history on new Android 11 phone
My apologies again. I see the reply now but when I came back to see your reply earlier it showed as having been deleted. It appears to be back now so please forgive me.
My apologies again. I see the reply now but when I came back to see your reply earlier it showed as having been deleted. It appears to be back now so please forgive me.
- Feb 6, 2017
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Re: I can't get my recent call history on new Android 11 phone
Also try clearing your phone app data then force stop it , to do that long press the phone app then tap info and go to storage.
Also try clearing your phone app data then force stop it , to do that long press the phone app then tap info and go to storage.
Re: I can't get my recent call history on new Android 11 phone
Yep it's turned on. I had already checked that previously
Yep it's turned on. I had already checked that previously
BergerKing
Moderator
- Mar 11, 2012
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Re: I can't get my recent call history on new Android 11 phone
@TheKincumberKid, I edited the original post to give you credit for the post and starting the thread. Moved to the General Help and How To subforum, as well. Welcome to the AC forums!
@TheKincumberKid, I edited the original post to give you credit for the post and starting the thread. Moved to the General Help and How To subforum, as well. Welcome to the AC forums!
Re: I can't get my recent call history on new Android 11 phone
I mentioned that I already tred this procedure in my first or second post. I have done it once more but with the same result
I mentioned that I already tred this procedure in my first or second post. I have done it once more but with the same result
- Feb 6, 2017
- 97,777
- 13,841
- 113
Re: I can't get my recent call history on new Android 11 phone
Also the force stop ?I mentioned that I already tred this procedure in my first or second post. I have done it once more but with the same result
- Feb 6, 2017
- 97,777
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Re: I can't get my recent call history on new Android 11 phone
Thanks mate. I hope somebody here will come up with a solution or I'll have to go back to my old phone which has a cracked screen and is showing its age in other ways.
Cheers from downunder
Thanks mate. I hope somebody here will come up with a solution or I'll have to go back to my old phone which has a cracked screen and is showing its age in other ways.
Cheers from downunder
Same result in Safe Mode.
When trying to Restore it says 'No data backed up' under call history
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