1. gcrew27's Avatar
    My wife has a Samsung Galaxy Note 3(SM-N900A) AT&T phone. She did an update that she didn't like(too buggy) and decided to factory restore it thinking somehow the phone automatically backed up. So, all of her pictures are gone. She had pictures from when our children were born over 5 years ago and other important things on there. Is there a way to get any of this information back. If there is a solution that was posted before, please post a link. Any help would be greatly appeciated! Thanks
    05-05-2015 09:43 AM
  2. Jo Oswald's Avatar
    H-Data Recovery Master is not bad. I tried a lot of recovery tool, only H-Data Recover 95% of my lost files.
    06-17-2015 03:16 AM
  3. Laura Susan's Avatar
    I did the same thing as your wife ughhh! That alone is frustrating but spending countless hours trying how to recover the data is well you know. Just wondering if you guys had any luck figuring this out for the note 3. I really need to get my call logs from back in May and I'm afraid time limit may apply. Let me know if anything works and I will do the same. Good luck
    Laura
    My wife has a Samsung Galaxy Note 3(SM-N900A) AT&T phone. She did an update that she didn't like(too buggy) and decided to factory restore it thinking somehow the phone automatically backed up. So, all of her pictures are gone. She had pictures from when our children were born over 5 years ago and other important things on there. Is there a way to get any of this information back. If there is a solution that was posted before, please post a link. Any help would be greatly appeciated! Thanks
    10-09-2016 03:34 PM
  4. Laura Susan's Avatar
    Stop Updating Samsung Lost Files on Android
    Once your Android data was lost, remember not to operate your Android phone or update anything. Otherwise, your backup file will be overwritten and what you deleted accidentally can not be extracted back any longer.

    Connect your Samsung device to the computer
    After you installing and luanching the Samsung recovery software(EaseUS MobiSaver) on the computer, you will be able to see the main window. Then please connect your Samsung phone to the computer via a USB.
    If you haven’t root your Samsung Note 3, then root it firstly.

    Attachment 175391

    Click “Start” to let the program scan the device

    Hope it helpful
    10-09-2016 03:39 PM
  5. Laura Susan's Avatar
    Yea that wouldn't be an option for me then because I had automatic updates enabled. Any other suggestions?? Plz..
    Stop Updating Samsung Lost Files on Android
    Once your Android data was lost, remember not to operate your Android phone or update anything. Otherwise, your backup file will be overwritten and what you deleted accidentally can not be extracted back any longer.

    Connect your Samsung device to the computer
    After you installing and luanching the Samsung recovery software(EaseUS MobiSaver) on the computer, you will be able to see the main window. Then please connect your Samsung phone to the computer via a USB.
    If you haven’t root your Samsung Note 3, then root it firstly.

    Attachment 175391

    Click “Start” to let the program scan the device

    Hope it helpful
    10-09-2016 03:41 PM

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