How do I open a notification bar if it is locked?

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AC Question

How to open nofication bar if it is locked

One week over but this phones nofication bar is locked my mother gave to experts they told it will be locked
 
Welcome to AC.

Do you mean that you cannot pull down the notification screen, for more information about the notifications at the top of the lock screen or home screen?

What is the phone, and what version of Android OS is it running? ....The latter information is in Settings, About Phone, Android Version.

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