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My wife has an AT&T S5 on the Tracfone network. I have an S2 on Virgin Mobile (replacing it soon).
We just got the S5 set up and activated yesterday. I have a wifi network for my desktops, and apparently the S5 defaults to wifi. And that suits us fine as long as we are in physical proximity , which is most of the time.
Last night, we sent a text to our daughter to test the phone. We got a text back in reply that included a photo of the granddaughter. But the photo did not display in the default Messages app. The text was there but in place of the photo was a "download" button. Clicking on that button did something (there was a "transition" graphic) but no photo appeared either in Messages or in Gallery or Google Photos.
As a further test my daughter sent the photo to the S2. It is running on the wifi network, as well...in fact I can't get reliable 3 or 4G service with it due to crappy coverage by Sprint/Virgin Mobile (that's why I'm replacing it). So the text with the photo came to the S2 via wifi. And the photo showed up perfectly.
I am wondering if there is a problem here or a setting I missed. Why wouldn't the photo show up on the S5?
I would appreciate any help.
My wife has an AT&T S5 on the Tracfone network. I have an S2 on Virgin Mobile (replacing it soon).
We just got the S5 set up and activated yesterday. I have a wifi network for my desktops, and apparently the S5 defaults to wifi. And that suits us fine as long as we are in physical proximity , which is most of the time.
Last night, we sent a text to our daughter to test the phone. We got a text back in reply that included a photo of the granddaughter. But the photo did not display in the default Messages app. The text was there but in place of the photo was a "download" button. Clicking on that button did something (there was a "transition" graphic) but no photo appeared either in Messages or in Gallery or Google Photos.
As a further test my daughter sent the photo to the S2. It is running on the wifi network, as well...in fact I can't get reliable 3 or 4G service with it due to crappy coverage by Sprint/Virgin Mobile (that's why I'm replacing it). So the text with the photo came to the S2 via wifi. And the photo showed up perfectly.
I am wondering if there is a problem here or a setting I missed. Why wouldn't the photo show up on the S5?
I would appreciate any help.
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