1. kyraz66's Avatar
    Hello,

    I recently bought a Huawei Y5, the seller told be I could basically plug it with an USB to my PC and transfer files such as music or images (like with a windows phone or any external storage devices), however this is what happens:

    https://i.imgur.com/RTlrzwg.png

    The phones generates "DRA-L21" and "J:\HiSuite"

    So the "DRA-L21" device is completely empty, the "J:\HiSuite" asks me to install an application... Is it possible to simply use the phone without external applications ?

    Thank you for your help.
    02-28-2019 03:07 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you connect via USB, swipe down the notification panel and tap the USB icon, then make sure MTP or File Transfer is selected. You should then be able to explore the phone's storage using Windows Explorer.
    02-28-2019 12:03 PM
  3. asovine's Avatar
    Welcome to Android Central! When you connect via USB, swipe down the notification panel and tap the USB icon, then make sure MTP or File Transfer is selected. You should then be able to explore the phone's storage using Windows Explorer.

    Hello,

    thanks a lot for this answer...but I have already made all the steps you mentioned, and my Huawei is still not connected to PC - it appeared only in settings in printers and sound under the MTP name
    05-24-2019 02:03 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! Have you already tried different USB cables?
    05-24-2019 11:08 PM

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