10-06-2018 07:14 PM
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  1. dhruv sahni's Avatar
    Same issue.. missing approx 4 GB, I have tried clearing cache partition and dalvik cache partition nothing worked, even I found no backup under backup n store in cwm recovery. Please help.
    Missing around 4GB of storage space...-screenshot_2016-02-08-10-21-39.png
    02-08-2016 12:43 AM
  2. rdx711's Avatar
    I am having same issue. I bought my Moto G 2 in September, 2014 with Kitkat. Upgraded to Lollipop in January, 2015. Upgraded to Marshmallow in February, 2016. I have attached 3 pictures to make the issue clear. I am unable to access 3GB of the storage since almost a year.
    Missing around 4GB of storage space...-screenshot_20161026-114243.png
    Missing around 4GB of storage space...-screenshot_20161026-114345.png
    Missing around 4GB of storage space...-screenshot_20161026-122300.png

    The 3 GB of system data in the 3rd image is what I would like to view / recover.

    Sometimes I am transferring files between PC and mobile phone through remote service of ES File Explorer. I suspect that files deleted from mobile through PC disappear from mobile but do not release the space they were occupying. I have since long stopped doing that. Other suspicion is that Android update eats up storage.
    10-26-2016 02:08 AM
  3. Zmaskua Pride's Avatar
    I have a problem that I dont understand..soo I have vivo y31 phone which has 8gb internal memory but idk how and why when I factory reset the phone it shows 4gb internal memory..im confuse can anyone explain to me with english hahaha I dont understand much about phone...
    10-06-2018 10:53 AM
  4. B. Diddy's Avatar
    I have a problem that I dont understand..soo I have vivo y31 phone which has 8gb internal memory but idk how and why when I factory reset the phone it shows 4gb internal memory..im confuse can anyone explain to me with english hahaha I dont understand much about phone...
    Are you saying that the Settings>Storage menu says the phone has 4 GB TOTAL storage, or that it has 4 GB of free storage available to you? Remember that at least 3 GB of total storage will be taken up by the OS, and additional bloatware usually uses up an additional 1 GB or so.
    10-06-2018 12:55 PM
  5. Zmaskua Pride's Avatar
    when I purchase the phone its all alright with 8gb storage but when I factory reset my phone all I got was 4gb total space and idk where the other 4gb goes..before I can store like 10 apps but now I cant even go near that because I only left with 2.6gb out of 4gb..
    10-06-2018 02:50 PM
  6. B. Diddy's Avatar
    Can you show us a screenshot of the Settings>Storage menu? http://forums.androidcentral.com/gen...d-central.html
    10-06-2018 07:14 PM
31 12

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