11-12-2017 11:41 AM
38 12
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  1. OUGrad05's Avatar
    We just switched carriers from Verizon to Tmob at the same time I switched phones. We're still waiting on my wife's pixel 2, we're doing googles trade in program...anyway I guess that is a different story.

    I have been using this pixel 2 XL for a week now and have had more text messaging issues in a week then I have had in the past year. I can't figure out if it's a phone issue or a carrier problem. My wife doesn't seem to be having as many issues but she also uses her phone far less.

    It seems sending texts, just a basic text works just fine, but as soon as I send a meme or photo all hell breaks lose. Things get stuck "sending" don't ever send, that disrupts other text messages. For example I send a couple memes last night trying to troubleshoot this with TMob they never got to their intended targets. Then all my other messages back up and this morning I awoke to a dozen unread text messages.

    This feels more like a TMob issue especially since it's more common at home where signal issues are there for ALL carriers, but I still have weird issues even with 5 bars. Double texts, lengthy time to send media of any kind including photos. Did something change in the text message app on Pixel 2? Or is this indeed a carrier issue?
    11-08-2017 06:24 PM
  2. TwitchyPuppy's Avatar
    Is your mobile data enabled? It’s required for mms.
    11-08-2017 06:29 PM
  3. JR Messina's Avatar
    I have texting issues when connected to WiFi at home. Usually when I disconnect they all immediately send and receive.
    11-08-2017 06:55 PM
  4. Ca_lvn's Avatar
    I'm on Cricket and I had to go into settings-mobile-mobile Network and change APN settings, Cricket had instructions on how to do this , there were missing settings I had to manually type in, the main issue before this was fixed was sending anything MMS pictures Etc it would just hang up and not send, after adjusting APN settings everything is fine, yesterday I put a Verizon sim in my phone and then went back to the Crickets one, once again I had to go into APN reset to default and then manually insert Corrections this is just for Cricket though not sure how this would apply to you.

    Thanks to the original OP for posting the cricket directions sorry don't remember your name
    AnnDroid likes this.
    11-08-2017 07:08 PM
  5. OUGrad05's Avatar
    Is your mobile data enabled? It’s required for mms.
    Mobile data is enabled.
    11-08-2017 07:17 PM
  6. Almeuit's Avatar
    Ensure your APN settings are proper. If not MMS won't work.
    11-08-2017 08:24 PM
  7. OUGrad05's Avatar
    I'm on Cricket and I had to go into settings-mobile-mobile Network and change APN settings, Cricket had instructions on how to do this , there were missing settings I had to manually type in, the main issue before this was fixed was sending anything MMS pictures Etc it would just hang up and not send, after adjusting APN settings everything is fine, yesterday I put a Verizon sim in my phone and then went back to the Crickets one, once again I had to go into APN reset to default and then manually insert Corrections this is just for Cricket though not sure how this would apply to you.

    Thanks to the original OP for posting the cricket directions sorry don't remember your name
    ??
    11-08-2017 08:31 PM
  8. Ca_lvn's Avatar
    Those are your APNs, so now if you tap on one and open it you'll see different profiles, I would verify with your carrier it's a correct profile and noting is missing , that's what will hang up sending and receiving messages photos ect.

    I'm no pro at this I just learned it myself on this phone for Cricket
    11-08-2017 08:37 PM
  9. OUGrad05's Avatar
    Those are your APNs, so now if you tap on one and open it youll see different profiles, I would verify with your carrier it's a correct profile and noting is missing , that's what will hang up sending and receiving messages photos ect.

    I'm no pro at this I just learned it myself on this phone for Cricket
    Ok thx
    11-08-2017 08:38 PM
  10. Ca_lvn's Avatar
    And hopefully you're not coming from a iPhone that's a different story need to delete your old phone from your Apple account

    And have your friends start a new message thread to you delete the old one
    11-08-2017 08:52 PM
  11. Ca_lvn's Avatar
    11-08-2017 09:01 PM
  12. mayconvert's Avatar
    I don't get it. Why should anyone have to turn off wifi or go thru special menus jus to get text messages to work on android phones.... and people wonder why many jus pick an iPhone... they just work.
    texts not working is WHY I have an iPhone and use android phones as a 2nd Toy/fun/tinker device. unreliable.
    11-08-2017 10:19 PM
  13. Ca_lvn's Avatar
    I don't get it. Why should anyone have to turn off wifi or go thru special menus jus to get text messages to work on android phones.... and people wonder why many jus pick an iPhone... they just work.
    texts not working is WHY I have an iPhone and use android phones as a 2nd Toy/fun/tinker device. unreliable.
    I'm sure if you go to the iPhone forums there's people having issues too this is one individual not the masses


    https://forums.developer.apple.com/thread/89667
    11-08-2017 10:30 PM
  14. Almeuit's Avatar
    I don't get it. Why should anyone have to turn off wifi or go thru special menus jus to get text messages to work on android phones.... and people wonder why many jus pick an iPhone... they just work.
    texts not working is WHY I have an iPhone and use android phones as a 2nd Toy/fun/tinker device. unreliable.
    Uh.. okay lol. I've seen messed up APN on an iPhone as well when it doesn't set and guess what.. MMS doesn't work. Imagine that :P.
    11-09-2017 01:05 AM
  15. N4Newbie's Avatar
    I don't get it. Why should anyone have to turn off wifi or go thru special menus jus to get text messages to work on android phones.... and people wonder why many jus pick an iPhone... they just work.
    texts not working is WHY I have an iPhone and use android phones as a 2nd Toy/fun/tinker device. unreliable.
    There is NO NEED to disable Wi-Fi.

    The issue cited in the original post is nearly always a bad APN. And, to add to that conversation, it is best to have one and only one APN for a given carrier, as someone else figured out in another recent thread (regarding Cricket Wireless, if I recall correctly).
    11-09-2017 05:38 AM
  16. OUGrad05's Avatar
    Ok, I added a new APN and used those settings above and we'll see how it goes.
    11-09-2017 05:42 PM
  17. Ca_lvn's Avatar
    Ok, I added a new APN and used those settings above and we'll see how it goes.
    Make sure the blue dot is on the APN you want to use
    Good luck
    11-09-2017 06:06 PM
  18. OUGrad05's Avatar
    Make sure the blue dot is on the APN you want to use
    Good luck
    It is. So far not much change...
    11-09-2017 06:08 PM
  19. Almeuit's Avatar
    It is. So far not much change...
    If it still isn't working I would get a new SIM from T-Mobile. The phone should be having no issues w/ whatever network as long as the APN settings are right / mobile data is on when using MMS.
    11-09-2017 06:12 PM
  20. OUGrad05's Avatar
    If it still isn't working I would get a new SIM from T-Mobile. The phone should be having no issues w/ whatever network as long as the APN settings are right / mobile data is on when using MMS.
    Maybe that's it, since I have been traveling I have been in areas that have a strong signal and still experiencing lots of weird data issues. For example four times at the hotel over the last 90 min I have had 4-5 bars and data mysteriously stops. Emails get q'd to outbox, apps can't access the network etc
    11-09-2017 06:16 PM
  21. Almeuit's Avatar
    Maybe that's it, since I have been traveling I have been in areas that have a strong signal and still experiencing lots of weird data issues. For example four times at the hotel over the last 90 min I have had 4-5 bars and data mysteriously stops. Emails get q'd to outbox, apps can't access the network etc
    Yeah something funky is def. going on for you. Definitely a pain in the *** (PIA) for sure..
    11-09-2017 06:19 PM
  22. OUGrad05's Avatar
    Yeah something funky is def. going on for you. Definitely a pain in the *** (PIA) for sure..
    I really hope it's not tmob bandwidth issues because their pricing is a lot better than we were getting after 5 years with vzw
    11-09-2017 06:23 PM
  23. Ca_lvn's Avatar
    Try going back into APN and in the right upper corner hit reset to default then restart your phone maby the sim will reset it self .
    Most likely this will remove your updated settings you installed
    11-09-2017 06:36 PM
  24. cpaight's Avatar
    This feels more like a TMob issue especially since it's more common at home where signal issues are there for ALL carriers, but I still have weird issues even with 5 bars. Double texts, lengthy time to send media of any kind including photos. Did something change in the text message app on Pixel 2? Or is this indeed a carrier issue?
    It's a known MMS issue with T-Mobile, not with your phone. Their forums are filled with people complaining about it. It's not the best solution but if you use Textra there's a specific setting to help counteract this issue that basically turns off your wifi when you send an MMS and then back on once it's sent. I still get some hangups now and then, but mostly it works well.
    11-10-2017 09:35 AM
  25. cpaight's Avatar
    I don't get it. Why should anyone have to turn off wifi or go thru special menus jus to get text messages to work on android phones
    It's a T-Mobile issue, not an Android issue

    people wonder why many jus pick an iPhone... they just work.
    No they just work the way Apple wants, they don't work the way I want....if I wanted a homescreen littered with icons and restricted functionality then yes, I'd absolutely pick up an iPhone.
    Ca_lvn likes this.
    11-10-2017 09:45 AM
38 12

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