1. Android Central Question's Avatar
    Pixel 2 XL. And all the sudden the fingerprint Center stopped working today. I deleted the old fingerprints and restarted the phone, and now it won't recognize any fingerprints to add it all. It just stopped working. Please help
    01-19-2018 03:52 PM
  2. idiotekniques's Avatar
    Pixel 2 XL. And all the sudden the fingerprint Center stopped working today. I deleted the old fingerprints and restarted the phone, and now it won't recognize any fingerprints to add it all. It just stopped working. Please help
    That happened to someone else here and the only resolution was to call Google and RMA it as far as I remember
    01-19-2018 04:21 PM
  3. TraderGary's Avatar
    I am the person mentioned that experienced a fingerprint sensor failure.
    I contacted Google and I was sent via FEDEX 2nd day air a replacement that has so far been flawless.
    Morty2264 and anon(27512) like this.
    01-19-2018 04:54 PM
  4. Morty2264's Avatar
    Hope things get fixed for you soon! I too recommend contacting Google for assistance.
    01-20-2018 12:11 PM
  5. lionofthesouth's Avatar
    Had similar. Sensor was working flawlessly, then last wednesday it didn't. Rebooted, nothing. Saw error message along the lines of fingerprint hardware unavailable. Went to settings, and nothing to do with fingerprint was there. Only option was to RMA it, which went pretty smoothly, arrived next day.
    Morty2264 likes this.
    01-21-2018 10:07 AM

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