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03-19-2019 02:25 PM
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  1. bhemi73's Avatar
    Does anyone else use now playing with streaming music? I've found that it doesn't work when you're streaming on pixel 3. I'm using a pixel stand right now but I'm having the same issues with any stand/charger. When I had the P2 now playing would still come through on my lock screen. I made sure the lock screen toggle is on and I still get nothing. My pixel 2 did a great job of catching new music that I miss the title/artist on and since I've gotten the P3 I've noticed that now playing it really off on music ID. Now I'm curious if any others are having issues.
    Attached Thumbnails Now playing not working on lock screen?-8374.jpg  
    10-29-2018 01:46 PM
  2. nelamvr6's Avatar
    The musical note you see is the notification that now playing has identified a song. All you have to do is double tap the note and you will see.

    It only behaves this way when it's on the Pixel Stand.
    10-29-2018 04:32 PM
  3. bhemi73's Avatar
    Actually the note is the notification from Google play music. Also I've been having issues on standard chargers as well. I've tried it off the stand and I'm not getting notifications either. If I look at my history, the last time it caught a song was the 25th.
    10-29-2018 05:17 PM
  4. nelamvr6's Avatar
    Actually the note is the notification from Google play music. Also I've been having issues on standard chargers as well. I've tried it off the stand and I'm not getting notifications either. If I look at my history, the last time it caught a song was the 25th.
    I get that note when I'm not streaming music, so I don't think that is the notification from Play Music.

    And the Now Playing database doesn't have every song. It could very go a long time without recognizing a song, depending on what you're listening to.
    10-29-2018 07:53 PM
  5. bhemi73's Avatar
    so I just tried this with a friend who also has a pixel 3. His pixel has song ID's coming up and I don't. also it's hit or miss on ID'ing anything. it's not catching mainstream music. My pixel 2 was rock solid and even picked up on a good portion of new music. This one not so much. I'll get a screen shot of a non pixel stand to see the notification from different apps.
    10-29-2018 08:23 PM
  6. bhemi73's Avatar
    I get that note when I'm not streaming music, so I don't think that is the notification from Play Music.

    And the Now Playing database doesn't have every song. It could very go a long time without recognizing a song, depending on what you're listening to.
    Just so you don't think I'm crazy, here it is on an Anker charger. For some reason it wouldn't let me take a screen shot either so the wife's phone had to do. 8:37 is Google play music, 8:35 is radio.com. Radio is what I use the majority of the time and where my pixel 2 had zero issues. Tomorrow I'm thinking of chatting with Google support because I've tried every toggle and cache delete that I can think of.
    Attached Thumbnails Now playing not working on lock screen?-1530367358.jpg  
    10-29-2018 08:45 PM
  7. nelamvr6's Avatar
    Now that I think more about, I think the musical note I saw as a notification of Now Playing looked a little different, it was a note with no circle around it.

    I'm on the road right now so I can't check that though.
    10-30-2018 05:03 AM
  8. bhemi73's Avatar
    so after talking with Google about this, now playing is working as intended. They suggested that I allow app notifications on the lock screen. unless I'm missing something, I can't find that setting anywhere. I've asked to confirm but haven't gotten a response yet.
    11-06-2018 07:18 AM
  9. chezm's Avatar
    Mine works fine, now playing for music(apple) and YouTube works...however for some reason Netflix doesn't show but not sure if normal.
    11-06-2018 08:05 AM
  10. bhemi73's Avatar
    Are you streaming music on your phone while now playing ID's? I've tried radio.com and Google play music, the two apps I use the most, they both don't work.
    11-06-2018 08:12 AM
  11. vzwuser76's Avatar
    so after talking with Google about this, now playing is working as intended. They suggested that I allow app notifications on the lock screen. unless I'm missing something, I can't find that setting anywhere. I've asked to confirm but haven't gotten a response yet.
    There are 2 places in the settings that are relevant.

    The first is:
    Settings>Sound>Now Playing>Show Songs on Lock Screen, with a button to enable/disable the setting.

    The second is:
    Settings>Apps & notifications>Notifications>On lock screen, with three choices, Show all notification content, Hide sensitive content, & Don't show notifications at all.
    11-06-2018 01:18 PM
  12. bhemi73's Avatar
    There are 2 places in the settings that are relevant.

    The first is:
    Settings>Sound>Now Playing>Show Songs on Lock Screen, with a button to enable/disable the setting.

    The second is:
    Settings>Apps & notifications>Notifications>On lock screen, with three choices, Show all notification content, Hide sensitive content, & Don't show notifications at all.
    I did find those and both are on. I guess I should confirm that the screen I'm used to having this info is the ambient or always on screen. If I'm on the lock screen itself it does show up. Once the always on screen comes on I lose the info and it becomes a notification icon. This didn't use to be a problem on the P2 because now playing would take over from there. Now that it doesn't ID songs that the P3 is playing, I lose that information. It's a small issue to be sure but I was used to that experience with the P2 and now that I don't have it, I feel like I've lost a feature I used all the time.
    11-06-2018 01:25 PM
  13. vzwuser76's Avatar
    I did find those and both are on. I guess I should confirm that the screen I'm used to having this info is the ambient or always on screen. If I'm on the lock screen itself it does show up. Once the always on screen comes on I lose the info and it becomes a notification icon. This didn't use to be a problem on the P2 because now playing would take over from there. Now that it doesn't ID songs that the P3 is playing, I lose that information. It's a small issue to be sure but I was used to that experience with the P2 and now that I don't have it, I feel like I've lost a feature I used all the time.
    Have you checked to see if the songs you streamed on the Pixel 3 were stored in the history? Granted it's not showing for you on the AOD, but it might still be in the history, so at least there'd be a record of it.
    11-06-2018 07:21 PM
  14. bhemi73's Avatar
    Have you checked to see if the songs you streamed on the Pixel 3 were stored in the history? Granted it's not showing for you on the AOD, but it might still be in the history, so at least there'd be a record of it.
    Good thought but no, no history. I listened to streaming radio all day today and I have one song from a commercial 16 minutes ago and one song 13 hours ago.
    11-06-2018 07:42 PM
  15. vzwuser76's Avatar
    Good thought but no, no history. I listened to streaming radio all day today and I have one song from a commercial 16 minutes ago and one song 13 hours ago.
    Weird, when we were trying to determine if the now included Now Playing History that's part of the settings logged all songs or just the last few, I streamed music to do it. The only difference was I was streaming it throughy phone, and them BT streaming it to my truck's audio system. I don't recall if I've ever seen if it recorded sounds coming from the phone.
    11-06-2018 07:51 PM
  16. mustang7757's Avatar
    I don't know if you guy's are aware that now playing can be added to home screen as a short cut . that way u can see your history right away.
    11-06-2018 10:46 PM
  17. Addie_Goodvibes's Avatar
    Just so you don't think I'm crazy, here it is on an Anker charger. For some reason it wouldn't let me take a screen shot either so the wife's phone had to do. 8:37 is Google play music, 8:35 is radio.com. Radio is what I use the majority of the time and where my pixel 2 had zero issues. Tomorrow I'm thinking of chatting with Google support because I've tried every toggle and cache delete that I can think of.
    Off thread topic, I notice your Anker charger charges rapidly

    I read reports of non OEM wireless chargers Not supporting rapid charging..
    Was this fixed in the most recent update, I just received my Pixel 3 XL 2 days ago.
    If Anker 5W QI Certified Wireless Charger will support rapid charging on Pixel 3 XL i will pick that up for 19.99 before spending 79.99 on Pixel Stand.
    11-07-2018 12:11 PM
  18. bhemi73's Avatar
    Off thread topic, I notice your Anker charger charges rapidly

    I read reports of non OEM wireless chargers Not supporting rapid charging..
    Was this fixed in the most recent update, I just received my Pixel 3 XL 2 days ago
    Yep, the update "fixed" that. Now says charging slowly.
    11-07-2018 12:35 PM
  19. matty032's Avatar
    Now Playing doesn't show up on my lock screen, but the history shows up in settings.
    11-08-2018 04:20 PM
  20. bhemi73's Avatar
    Now Playing doesn't show up on my lock screen, but the history shows up in settings.
    I listened to music every day at work and the last song on my history is from the 6th. Google has said this is working as intended any the only thing I can do is submit feedback. Pretty annoying.
    11-08-2018 05:12 PM
  21. vzwuser76's Avatar
    Now Playing doesn't show up on my lock screen, but the history shows up in settings.
    Do you have both these settings enabled?

    Settings>Sound>Now Playing>Show Songs on Lock Screen, with a button to enable/disable the setting.

    Settings>Apps & notifications>Notifications>On lock screen, with three choices, Show all notification content, Hide sensitive content, & Don't show notifications at all.

    If each of those settings aren't set correctly, they might not show on the lock screen.
    11-08-2018 11:48 PM
  22. kingrahman's Avatar
    Try to clear cache & storege to pixel ambient service or disabled other lockscreen service,
    11-09-2018 04:26 AM
  23. bhemi73's Avatar
    Try to clear cache & storege to pixel ambient service or disabled other lockscreen service,
    That was actually one of the steps I deal when talking with Google support. It had no effect. The thing I find annoying is that the Google engineer said the Pixel 2 doesn't function like that when I have lists of songs from my P2 when I was streaming. That's one way I've been able to purchase new music this last year.
    11-09-2018 05:48 AM
  24. pjwk81's Avatar
    Mine's not working either. Nothing to do with it not getting songs or the database as I had songs every day on it before. Never see a lock screen notification of a song title and nothing in my history since November 22nd.
    11-30-2018 03:59 AM
  25. Addie_Goodvibes's Avatar
    I saw the exact same issue. nothing in my Now Playing history since 11/22.
    I cleared cache on ambient services & google app. uninstalled updates and then reinstalled google app / ambient service updates. that fixed the issue. No explanation as to why Now playing suddenly stopped working accept a google update
    12-01-2018 06:45 PM
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