11-01-2020 06:32 PM
34 12
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  1. The_Woo's Avatar
    Ordered my P5 and I'm super excited to get it soon. Just a bit concerned with recent issues that I read today. Apparently, some P5s have a gap between the phone and screen, and some are overheating when recording 4k 60. Thoughts?
    10-19-2020 07:33 PM
  2. HyperM3's Avatar
    Ehh I'm concerned too but that's what a return policy is for. Hopefully I don't get one with an issue but if I do, not the end of the world.
    10-19-2020 07:35 PM
  3. The_Woo's Avatar
    I agree, it's just the hassle of a return or exchange. I'm hoping the same
    Ehh I'm concerned too but that's what a return policy is for. Hopefully I don't get one with an issue but if I do, not the end of the world.
    10-19-2020 07:40 PM
  4. HyperM3's Avatar
    I agree, it's just the hassle of a return or exchange. I'm hoping the same
    I just keep thinking "first world problems" lol. There are still millions of people without jobs. I'm lucky to have one and if I have to return a phone with a problem, I can deal with it. As a tech enthusiast, I completely agree with the frustration of expecting something new to work out of the box. But it's not the end of the world.
    dmxjago, Torisen1 and ezdoit like this.
    10-19-2020 07:43 PM
  5. Torisen1's Avatar
    Yeah the screen deal has me concerned. The 4k 60 less so as the only videos I usually recorded were at concerts.
    10-19-2020 08:39 PM
  6. mustang7757's Avatar
    10-19-2020 09:07 PM
  7. sulla1965's Avatar
    Yet not a single reviewer said anything about this.
    mustang7757 and AnnDroid like this.
    10-19-2020 10:31 PM
  8. Mike Dee's Avatar
    Yet not a single reviewer said anything about this.
    Could be they didn't notice, it takes time for the issue to develop or only affecting certain units. I'm sure we will know soon enough the extent of condition.
    10-19-2020 10:34 PM
  9. mustang7757's Avatar
    Yet not a single reviewer said anything about this.
    Yeah true , well the few I watched .
    10-19-2020 10:46 PM
  10. neil74's Avatar
    Yet not a single reviewer said anything about this.
    Most reviewers are more worried about how loud the built in speakers are than issues like this!
    AnnDroid likes this.
    10-20-2020 06:16 AM
  11. Smokeaire01's Avatar
    Yet not a single reviewer said anything about this.
    Actually Brandon did, more in passing though. He was more concerned about the back finish.
    10-20-2020 06:30 AM
  12. sulla1965's Avatar
    Could be they didn't notice, it takes time for the issue to develop or only affecting certain units. I'm sure we will know soon enough the extent of condition.
    Then why aren't any reviewers saying they missed it prior but have the issue. When I start seeing that then maybe this is a issue.
    10-21-2020 10:49 PM
  13. Morty2264's Avatar
    Those are concerning issues, for sure, but at least we can return or exchange if something happens. Plus, Google will likely work out the kinks in a timely manner. It could be that only a small number of devices are affected. As other users said, we'll feel better about this when we have more of an idea on what is happening and what the extent of the issues are.
    10-21-2020 11:00 PM
  14. Mike Dee's Avatar
    Most reviewers are more worried about how loud the built in speakers are than issues like this!
    I would chalk that up to speaker volume impacting every unit. We don't know the extent of impact yet with the gap or overheating.
    ezdoit likes this.
    10-21-2020 11:36 PM
  15. Kizzy Catwoman's Avatar
    The gap is concerning but as you say, there is a return policy. I had a 2xl and never had screen issues on any of my family's phones. Yet loads of people did. It is luck of the draw.
    AnnDroid and Morty2264 like this.
    10-22-2020 02:09 AM
  16. Morty2264's Avatar
    The gap is concerning but as you say, there is a return policy. I had a 2xl and never had screen issues on any of my family's phones. Yet loads of people did. It is luck of the draw.
    My friend had a Pixel 2 XL with no screen issues, as well. It's definitely luck of the draw, as you say!
    10-22-2020 08:24 AM
  17. whatboutbob's Avatar
    Pixel 5 owner here. Bought it on release day as my old pixel 2 was on its last legs.

    Found this discussion after googling "pixel 5 overheating", because, well, while it is early days, my phone is having some 'watch this space' overheating issues.

    Specifically twice it has shut down 4k/60fps recordings after about 5 mins. I don't often record longer vids, so the phone is 0/2 for >4 min vids. Both vids were indoors with a cool ambient temperature (<20C) and no direct sunlight exposure.

    The phone has also warned me one other time about overheating, but it was dash mounted in the car in direct sunlight using Google maps to navigate. The disconcerting aspect is that it was only spring, 27C and had been dash mounted for only about 10 mins. My pixel 2 only overheated in the same mount after half an hour in much hotter weather.

    I can't see any evidence of the display/frame gap issue.

    I'm not running around waving my arms in the air warning people not to buy the phone, but just putting this out there to see if anyone else is experiencing similar.
    10-22-2020 06:41 PM
  18. The_Woo's Avatar
    Pixel 5 owner here. Bought it on release day as my old pixel 2 was on its last legs.

    Found this discussion after googling "pixel 5 overheating", because, well, while it is early days, my phone is having some 'watch this space' overheating issues.

    Specifically twice it has shut down 4k/60fps recordings after about 5 mins. I don't often record longer vids, so the phone is 0/2 for >4 min vids. Both vids were indoors with a cool ambient temperature (<20C) and no direct sunlight exposure.

    The phone has also warned me one other time about overheating, but it was dash mounted in the car in direct sunlight using Google maps to navigate. The disconcerting aspect is that it was only spring, 27C and had been dash mounted for only about 10 mins. My pixel 2 only overheated in the same mount after half an hour in much hotter weather.

    I can't see any evidence of the display/frame gap issue.

    I'm not running around waving my arms in the air warning people not to buy the phone, but just putting this out there to see if anyone else is experiencing similar.
    You're the first I heard about the phone overheating while on google maps. That may be a problem for me because I use Google maps quite a bit, and for long road trips. I'm still buying the phone, but I will definitely return if it's a problem
    10-22-2020 08:05 PM
  19. bkdodger2's Avatar
    I’ve first heard this one time happened to J Williams

    Around 205 mark

    10-22-2020 08:46 PM
  20. Super Spartan's Avatar
    I'm thinking of cancelling my order for the 2 Pixel 5's I pre-ordered (one for me and for the wife) after seeing this. I live in Dubai and waiting for me to get it is a big pain let alone if it did have an issue returning it is not as simple as y'all can do it as I am using a freight forwarder to have it transferred from my UK Virtual Address to Dubai.
    10-22-2020 09:32 PM
  21. mustang7757's Avatar
    I'm thinking of cancelling my order for the 2 Pixel 5's I pre-ordered (one for me and for the wife) after seeing this. I live in Dubai and waiting for me to get it is a big pain let alone if it did have an issue returning it is not as simple as y'all can do it as I am using a freight forwarded to have it transferred from my UK Virtual Address to Dubai.
    I don't blame you .
    Super Spartan likes this.
    10-22-2020 09:32 PM
  22. whatboutbob's Avatar
    Ok, I had a few mins to try replicate the recording overheat. At 6m16s of 4k/60fps video recording the recording stops with an error message "Recording stopped. Close Camera until device cools off."

    Tried it again after a few minutes, got the same error 3m03s later.

    Ambient temperature is 25C, under a fan indoors, no direct sunlight. Spigen ultra hybrid cover.

    Might just be my phone...

    I'll try without the cover at some point.
    The_Woo likes this.
    10-22-2020 11:43 PM
  23. mustang7757's Avatar
    Ok, I had a few mins to try replicate the recording overheat. At 6m16s of 4k/60fps video recording the recording stops with an error message "Recording stopped. Close Camera until device cools off."

    Tried it again after a few minutes, got the same error 3m03s later.

    Ambient temperature is 25C, under a fan indoors, no direct sunlight. Spigen ultra hybrid cover.

    Might just be my phone...

    I'll try without the cover at some point.
    Hi, welcome to AC!
    whatboutbob likes this.
    10-23-2020 12:10 AM
  24. bkdodger2's Avatar
    Is this the Sony phone all over? I remember same thing but they had it intentionally set I believe to trigger at certain temperatures
    mustang7757 likes this.
    10-23-2020 12:30 AM
  25. mustang7757's Avatar
    Is this the Sony phone all over? I remember same thing but they had it intentionally set I believe to trigger at certain temperatures
    Hopefully not wide spread
    bkdodger2 likes this.
    10-23-2020 12:41 AM
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