Good Morning All, I am a new Fi User with my N6 and wanted to just get clarity on a few items. I was hopeful you guys may be able to shed some light on some things... Also if it matters I'm currently on Android N via the Google Beta Program.
* Is it true that as a new Fi User the service takes time to "Learn" what network is best for your location in a given area? Is it Adaptive? It seems to take time to switch to an alternate provider even if service is poor to non-existant.. Im curious if there is a timeout / delay period before it takes any action..
*Using Hangouts as my Main and Only SMS/MMS App - with Fi I can send / receive from my "Logged into Gmail" account, and no longer need to seperately toggle to the SMS tab to send messages correct? With Verizon if a user was NOT on Hangouts, aka an Iphone User, I would need to go to the SMS Tab separately and send a message - Now I dont?
*How Can I tell if I have WIFI Assistant or if its Working? I do not see any sort of option for it on my phone? Is this just something that ill never see but works in the background?? Also yesterday I was out at Olive Garden which offers free public wifi and my phone did NOT auto connect or do anything extra, it stayed cell data only?
*Is there any reason why I should use the Apps Fi Switch and Signal Spy both? They appear to do the same functions, so Im looking to uninstall one of the two if not needed - unless theres something one does that the other does not...
Other then that things have been pretty seamless.. I use Tasker to automatically put my phone into and out of Airplane mode whenever I connect / Disconnect from my Homes WIFI Network which is really convenient.
I have had to call FI Support a few times, I would give them a solid 3.5 to 4 stars -- While the agents are always extremely polite / nice / courteous and get back to you or answer your call almost immediately, I am unsure of there general knowledge base. I had asked them a question about my service in which the agent proceeded to tell me, well let me look this up for you... It was obvious he was typing into a big seach database to find the answer to my question, versus just knowing the answer already...
Cant fault them though it is a newer service so they may not have everything down, I just felt like anyone could look something up via a search if given the appropriate tools.
Thanks Guys
* Is it true that as a new Fi User the service takes time to "Learn" what network is best for your location in a given area? Is it Adaptive? It seems to take time to switch to an alternate provider even if service is poor to non-existant.. Im curious if there is a timeout / delay period before it takes any action..
*Using Hangouts as my Main and Only SMS/MMS App - with Fi I can send / receive from my "Logged into Gmail" account, and no longer need to seperately toggle to the SMS tab to send messages correct? With Verizon if a user was NOT on Hangouts, aka an Iphone User, I would need to go to the SMS Tab separately and send a message - Now I dont?
*How Can I tell if I have WIFI Assistant or if its Working? I do not see any sort of option for it on my phone? Is this just something that ill never see but works in the background?? Also yesterday I was out at Olive Garden which offers free public wifi and my phone did NOT auto connect or do anything extra, it stayed cell data only?
*Is there any reason why I should use the Apps Fi Switch and Signal Spy both? They appear to do the same functions, so Im looking to uninstall one of the two if not needed - unless theres something one does that the other does not...
Other then that things have been pretty seamless.. I use Tasker to automatically put my phone into and out of Airplane mode whenever I connect / Disconnect from my Homes WIFI Network which is really convenient.
I have had to call FI Support a few times, I would give them a solid 3.5 to 4 stars -- While the agents are always extremely polite / nice / courteous and get back to you or answer your call almost immediately, I am unsure of there general knowledge base. I had asked them a question about my service in which the agent proceeded to tell me, well let me look this up for you... It was obvious he was typing into a big seach database to find the answer to my question, versus just knowing the answer already...
Cant fault them though it is a newer service so they may not have everything down, I just felt like anyone could look something up via a search if given the appropriate tools.
Thanks Guys