According to a local Sprint store, there is an issue known to Sprint with the new EVO 3D's gps. The gps coordinate/location never stays put. Even when you are not moving, the gps coordinate will jump around. In my experience, it jumps around as much as 50 - 60 yards.
According to the Sprint store, Sprint and TeleNav discovered it a week before the release and supposedly they are working on a fix. Based on my experience, it affects any app that uses gps on EVO 3D.
Has anyone else heard of this issue or experienced the same problem?
I searched the forum but have not come across anyone reporting it, yet.
You can check this using a free app, "GPS Test" or using Google Map. I do not recommend testing this using Google Navigation while driving for obvious safery reason.
See below for my experience with this issue. Sorry it is long.
I have used EVO 4G since its launch day last year and bought EVO 3D on the launch day this year.
Been happy with EVO 4G but wanted faster phone.
Took the new EVO 3D to golf course and tried using the same golf gps app I've been using on my EVO 4G over a year without an issue, SkyDroid (possibly the best Android golf gps when it comes to the accuracy). On EVO 3D, the yardage was all over the place, never stayed constant. When I stood still, it would say 150 to the green, then next moment, it would jump to 162, 132, 185, etc. Up and down 50 - 60 yards, seldom remaining still. On my EVO 4G, SkyDroid "always" gave me the accurate distance. It sometimes took a couple of seconds to lock on to the yardage when I came to a stop, but once it locked on, the distance never changed until I moved again.
When I came home, I ran Google Map on 3 phones (2 EVO 4G, mine and my wife's, and EVO 3D) and zoomed to my location. Sure enough, on EVO 3D, my location did not stay constant. The blue arrow indicating my location kept jumping around, from my house to my next door neighbor's house, then even my neighbor's house across the street. On both original EVO 3D, the blue cursor did not move around at all. I zoomed in the Google Map, so I can see this clearly.
I checked this in "GPS Test" app and confirmed that the location coordinate (Longitude and Latitude) never stayed put on EVO 3D while on EVO 4G, they stayed constant. Both EVO 3D and 4G locked on to about the same number of satellites so it was not an issue with the satellite signal. Seems the new EVO 3D wants to teleport around...Welcome to StarTrek
While driving to Sprint store, when I come to a stop, Google Navigation would do the same, teleporting me around the intersection. According to EVO 3D, my car was in the middle of intersection one moment, and then on the side street, then back to my true location.
The Sprint store guy told me that this was a known issue Sprint discovered 1 week before releasing the EVO 3D. He thought it was an issue with TeleNav and he said TeleNav and Sprint are working on the fix. I informed him that it affects any app that uses EVO 3D's GPS. According to him Sprint does not allow customers to exchange the phone for this particular issue. I experienced the phone not powering up, not charging a few times unless I pulled the battery out so he let me exchange it to a new one. Came home to check it and the new one has the same issue with the gps location jumping around.
Hope this is a software issue as opposed to a hardware issue and they are really working on fixing it soon. Since it affects the navigation, it could be a safety issue. I remember a member posting his EVO 3D gps not having strong lock and caused him miss a few turns while driving. It seems other members replying to his post indicated their EVO 3D's gps were fine.
If it is not fixed within the next 30 days, I may need to return EVO 3D under 30 day return policy. HTC and Sprint have been fast with their fixes and I hope they are indeed working on this issue and fix it soon.
According to the Sprint store, Sprint and TeleNav discovered it a week before the release and supposedly they are working on a fix. Based on my experience, it affects any app that uses gps on EVO 3D.
Has anyone else heard of this issue or experienced the same problem?
I searched the forum but have not come across anyone reporting it, yet.
You can check this using a free app, "GPS Test" or using Google Map. I do not recommend testing this using Google Navigation while driving for obvious safery reason.
See below for my experience with this issue. Sorry it is long.
I have used EVO 4G since its launch day last year and bought EVO 3D on the launch day this year.
Been happy with EVO 4G but wanted faster phone.
Took the new EVO 3D to golf course and tried using the same golf gps app I've been using on my EVO 4G over a year without an issue, SkyDroid (possibly the best Android golf gps when it comes to the accuracy). On EVO 3D, the yardage was all over the place, never stayed constant. When I stood still, it would say 150 to the green, then next moment, it would jump to 162, 132, 185, etc. Up and down 50 - 60 yards, seldom remaining still. On my EVO 4G, SkyDroid "always" gave me the accurate distance. It sometimes took a couple of seconds to lock on to the yardage when I came to a stop, but once it locked on, the distance never changed until I moved again.
When I came home, I ran Google Map on 3 phones (2 EVO 4G, mine and my wife's, and EVO 3D) and zoomed to my location. Sure enough, on EVO 3D, my location did not stay constant. The blue arrow indicating my location kept jumping around, from my house to my next door neighbor's house, then even my neighbor's house across the street. On both original EVO 3D, the blue cursor did not move around at all. I zoomed in the Google Map, so I can see this clearly.
I checked this in "GPS Test" app and confirmed that the location coordinate (Longitude and Latitude) never stayed put on EVO 3D while on EVO 4G, they stayed constant. Both EVO 3D and 4G locked on to about the same number of satellites so it was not an issue with the satellite signal. Seems the new EVO 3D wants to teleport around...Welcome to StarTrek
While driving to Sprint store, when I come to a stop, Google Navigation would do the same, teleporting me around the intersection. According to EVO 3D, my car was in the middle of intersection one moment, and then on the side street, then back to my true location.
The Sprint store guy told me that this was a known issue Sprint discovered 1 week before releasing the EVO 3D. He thought it was an issue with TeleNav and he said TeleNav and Sprint are working on the fix. I informed him that it affects any app that uses EVO 3D's GPS. According to him Sprint does not allow customers to exchange the phone for this particular issue. I experienced the phone not powering up, not charging a few times unless I pulled the battery out so he let me exchange it to a new one. Came home to check it and the new one has the same issue with the gps location jumping around.
Hope this is a software issue as opposed to a hardware issue and they are really working on fixing it soon. Since it affects the navigation, it could be a safety issue. I remember a member posting his EVO 3D gps not having strong lock and caused him miss a few turns while driving. It seems other members replying to his post indicated their EVO 3D's gps were fine.
If it is not fixed within the next 30 days, I may need to return EVO 3D under 30 day return policy. HTC and Sprint have been fast with their fixes and I hope they are indeed working on this issue and fix it soon.
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