I'm new android, plz help me...

[thanhbactn]

i'm newbie with Android phone, I bought a phone, name is : "HTC EVO DESIGN 4G"
anyone can help me answer a few questions
1,what is new version of android i can update for my phone, now, current version is 2.3.4 and what i need do if i want update it.
2,when i go to System update --->Firmware update, after check , i got error message : "The firmware update could not be completed. Please try again later. If the problem persists, you may need to contact Customer Service. Error code:1012"

Thanks you very much
Have a good day.

 

[vra958]

Is your phone new or used? Also is it rooted?

 

[docgoat1987]

If you have 2.3.4 that is the current os