Power Button Sunk In

[JHBThree]

Well after looking at a half dozen handsets, it appears that totally flush is the way its supposed to be now, oddly enough. All of them had it.

Sent from my Nexus 4 using Tapatalk 2

 

[JHBThree]

Oh, and the T-Mobile rep I had said 'you only get one exchange and then you have to pay the restocking fee', a statement which I cannot find anywhere in their return policy. And j just noticed this one has a little funky texturing in the plastic by the power button.
Sent from my Nexus 4 using Tapatalk

 

[discoverydavid]

Well after looking at a half dozen handsets, it appears that totally flush is the way its supposed to be now, oddly enough. All of them had it.

Sent from my Nexus 4 using Tapatalk 2

So you looked at a bunch, and they all sit flush?
This is a serious concern of mine.

The build quality of the HTC is horrible. The edges don't sit properly and the housing isn't cut precisely enough.
Just like your picture. If I run my finger across the top of my phone, it gets bumpy because the housing isn't cut properly. This phone has some serious quality issues.
I've read so many things online about it.

I love the phone, but this is super annoying

 

[JHBThree]

So you looked at a bunch, and they all sit flush?
This is a serious concern of mine.

The build quality of the HTC is horrible. The edges don't sit properly and the housing isn't cut precisely enough.
Just like your picture. If I run my finger across the top of my phone, it gets bumpy because the housing isn't cut properly. This phone has some serious quality issues.
I've read so many things online about it.

I love the phone, but this is super annoying

I think it's supposed to be flush. The plastic part just looks like it got handled too early while the plastic was still soft. Not a huge deal.

 

[JHBThree]

Since tapatalk won't let me add images to my last post, here are some pics of what the power button looks like. (Yes, it really is that flush)

Sent from my Nexus 4 using Tapatalk 2

 

[discoverydavid]

^Wow, that is more flush than mine. Mine sits about 0.3mm above the housing.

 

[mysidx]

I've had two phones, and both of mine were almost flush, and taking no effort to push down. Neither were tilted to one side or the other. I just checked to see if mine rocks from one side to the other like one poster mentioned and it doesn't. Seems perfect to me, may want to return yours if it bothers you.

Sent from my HTC One using Android Central Forums

 

[JHBThree]

^Wow, that is more flush than mine. Mine sits about 0.3mm above the housing.

Yeah just exchanged mine today due to a few dead pixels, and the new one (built on may 8th) has one like you describe. It also lacks a lot of the other flaws I've seen. (Still has a couple dead pixels, but they're in the notification bar so almost impossible to see during normal use)

 

[NineDrizzy]

Hello everyone. After noticing the same issue on my HTC One I quickly did some research and found alot of models are like this except at some or most Best Buys. I went to return my HTC One to my local T-Mobile store and explained to them what the issue was, and the man agreed it was faulty. Upon further inspection all the phones he checked had the same issue. Im not sure what the deal is but I hope HTC acknowledges this issue and releases a statement. Unfortunately theyre releasing a Google HTC one later this month.

 

[jonathan2677]

Oh, and the T-Mobile rep I had said 'you only get one exchange and then you have to pay the restocking fee', a statement which I cannot find anywhere in their return policy. And j just noticed this one has a little funky texturing in the plastic by the power button.
Sent from my Nexus 4 using Tapatalk

Yeah that's that bull**** t mobile kills me with you can call four times in a day and get four different answers or policies just keep calling till one helps you I have mine for a week and the button is sunk and has a gap after some ******** I got them to send me a new unit without first sending mine back.

Sent from my HTC One using Tapatalk 2

 

[JHBThree]

Yeah that's that bull**** t mobile kills me with you can call four times in a day and get four different answers or policies just keep calling till one helps you I have mine for a week and the button is sunk and has a gap after some ******** I got them to send me a new unit without first sending mine back.

Sent from my HTC One using Tapatalk 2

I've actually been through 7 now, all with a variety of screen defects. I'm still within the return so I'm contemplating just exchanging for an S4. I love the One, but 7 devices all with the same defect just doesn't sit right with me.

Sent from my HTC One using Tapatalk 2

 

[brandonx1000]

just got my Verizon one today, no screen issues, a minor gap across the top, and i do have the lopsided power button.

its going in an otterbox, so all i care about is the screen

 

[Gazella]

Mine looks the same so I think this is how the One's power button should be.

 

[radioone]

I just checked my VZ One. My power button sits almost flush with body. It's even all around.

This is my 2nd phone. The first upon opening the box had a gap in top housing-- I returned that.

 

[Gazella]

I won't worry about it as long as the power button works.

Sent from my HTC One using Tapatalk 4

 

[Dakotabaker98]

Mine is the same way. only mine is worse. mine is the worst ive seen so far. it is about 3 mm in on the right side then on the left about 2 mm below the body. Its ridiculously hard to push with no tactile feed back.... REALY HTC!!

 

[ram1220]

Mine is the same way. only mine is worse. mine is the worst ive seen so far. it is about 3 mm in on the right side then on the left about 2 mm below the body. Its ridiculously hard to push with no tactile feed back.... REALY HTC!!

I'd return it for another one then. I guess I got lucky because my ONE is perfect.

 

[A Michael Donato]

I am having the exact same issue with my defender case on the S5

 

[Jeniffer Felix]

my samsung galaxy tab 4 power button is exactly like that since i bought it, and each time i switch it off/on it seems so sunken more and more its pissing me off, i dont even know what to do.

 

[el sessero]

it seems that best solution for people without guarantee here is to use d2tw (double tap to wake) feature that is avaiable with some custom kernels, you dont have to use your power button anymore (maybe to turn airplain mode or reboot, what doesnt happen too often).