I've been wanting a new phone for a while now since my old one broke and I did crazy research everywhere online and concluded that the HTC One was the best phone for me out there. Everyone said how the build quality was impeccable, so I was really disappointed when I bought mine and it was extremely far from perfect. Here are some of the things that have been bugging me:
1. The power button is uneven. The left side sticks up while the right side is flush. It bothered me a lot at first but now it's not a problem (because there are worse problems now lol). It still works but I feel like with such an expensive high end device, this should not be happening. Here's a photo that looks exactly like mine:
http://i.imgur.com/RGkXiQH.jpg
2. The top of the screen is lifted a bit higher than the metal part above it, so when I pull down my finger gets caught a little. This honestly doesn't bother me but I thought I'd add it here because it's not supposed to be lifted, and many people online were complaining about theirs being lifted as well. The bottom part of the screen is flush, so that's good.
3. When the Beats audio mode is turned on, there is a very audible, constant static sound when playing audio both through speakers and through earphones and it's extremely distracting and annoying. When I turn off Beats audio it goes away, but it's annoying how a feature that is so crazily advertised and praised ends up being useless for me. Again, not a major issue, but it bothers me that I can't use it even though I wish I could.
4. A few seconds after any audio finishes, the speakers pop. When I'm at home and it's quiet it's very noticeable and extremely annoying because it happens after notification noises. The Skype notification plays and two seconds later I hear a pop. Out of all the things listed so far, this will probably be the only thing to actually drive me nuts. If I'm messaging someone on Skype a lot, the notification and popping sound happen a lot and it's ridiculously annoying. I'd just have to have my phone on silent at all times, which is a freaking shame because it has such great speakers.
5. This doesn't bother me but the phone has slight gaps at the top and bottom. Didn't even notice until I saw a bunch of people online talking about it. No issue there for me since I already have a case on it, but I thought I should add it here.
6. The charging port is a little bit loose. If I move the cable a little bit from left to right, it wiggles. I'm really scared of it breaking because my last phone's port broke... But then again, I took terrible care of it. This is one of the top bothersome parts of this phone, because I'm really worried about it breaking. If I take good care of this phone, will the port break if it's already a bit loose? Is it supposed to be a tiny bit loose?
7. I was talking to my friend on Facebook today on my HTC One and listening to music at the same time, and when she messaged me it would vibrate. Most of the time everything was great, but for some of the vibrations (maybe 10% of them) the music would stop playing for about two seconds and then skip those two seconds and continue playing... It was very annoying. I understand if it happens all the time, but why only sometimes?
Anyway, that's it for now. I'm sorry about the length of this post and I thank you for making it this far! Some of these are silly complaints and I admit that, but other ones have the potential to really drive me nuts.
Oh, and also, I went to do an exchange in Rogers but the one they offered me me looked even more whack that my first one. From what I could see in the short period of time, it had a really flush power button (hard to press... I'd rather have an uneven but easier to press button) and both top and bottom of the screen were lifted, so I didn't want to risk doing my only exchange on a worse model. I think the whole batch is messed up... Or maybe all HTC's phones are like this.
Are my complains legitimate or am I just being a pain in the bum? Please let me know, because my dad apparently thinks I'm being overly analytical. I was just expecting so much from all the amazing reviews and the actual phone didn't quite meet my expectations. I'm going to be stuck with this phone for the next few years, and I'm paying a lot of money for it, so why not want my money's worth?
I'd love to keep it because I still think it's a beautiful phone and it's amazing to use, but it's just these little things that make me wonder if I should return it and opt for the Nexus phone, or wait for the new iPhone or something.
Also, does anyone know if a future update will be fixing the software bugs I mentioned? That would help out a lot
Thanks again for reading and I hope you will be able to give me some input/advice!
1. The power button is uneven. The left side sticks up while the right side is flush. It bothered me a lot at first but now it's not a problem (because there are worse problems now lol). It still works but I feel like with such an expensive high end device, this should not be happening. Here's a photo that looks exactly like mine:
http://i.imgur.com/RGkXiQH.jpg
2. The top of the screen is lifted a bit higher than the metal part above it, so when I pull down my finger gets caught a little. This honestly doesn't bother me but I thought I'd add it here because it's not supposed to be lifted, and many people online were complaining about theirs being lifted as well. The bottom part of the screen is flush, so that's good.
3. When the Beats audio mode is turned on, there is a very audible, constant static sound when playing audio both through speakers and through earphones and it's extremely distracting and annoying. When I turn off Beats audio it goes away, but it's annoying how a feature that is so crazily advertised and praised ends up being useless for me. Again, not a major issue, but it bothers me that I can't use it even though I wish I could.
4. A few seconds after any audio finishes, the speakers pop. When I'm at home and it's quiet it's very noticeable and extremely annoying because it happens after notification noises. The Skype notification plays and two seconds later I hear a pop. Out of all the things listed so far, this will probably be the only thing to actually drive me nuts. If I'm messaging someone on Skype a lot, the notification and popping sound happen a lot and it's ridiculously annoying. I'd just have to have my phone on silent at all times, which is a freaking shame because it has such great speakers.
5. This doesn't bother me but the phone has slight gaps at the top and bottom. Didn't even notice until I saw a bunch of people online talking about it. No issue there for me since I already have a case on it, but I thought I should add it here.
6. The charging port is a little bit loose. If I move the cable a little bit from left to right, it wiggles. I'm really scared of it breaking because my last phone's port broke... But then again, I took terrible care of it. This is one of the top bothersome parts of this phone, because I'm really worried about it breaking. If I take good care of this phone, will the port break if it's already a bit loose? Is it supposed to be a tiny bit loose?
7. I was talking to my friend on Facebook today on my HTC One and listening to music at the same time, and when she messaged me it would vibrate. Most of the time everything was great, but for some of the vibrations (maybe 10% of them) the music would stop playing for about two seconds and then skip those two seconds and continue playing... It was very annoying. I understand if it happens all the time, but why only sometimes?
Anyway, that's it for now. I'm sorry about the length of this post and I thank you for making it this far! Some of these are silly complaints and I admit that, but other ones have the potential to really drive me nuts.
Oh, and also, I went to do an exchange in Rogers but the one they offered me me looked even more whack that my first one. From what I could see in the short period of time, it had a really flush power button (hard to press... I'd rather have an uneven but easier to press button) and both top and bottom of the screen were lifted, so I didn't want to risk doing my only exchange on a worse model. I think the whole batch is messed up... Or maybe all HTC's phones are like this.
Are my complains legitimate or am I just being a pain in the bum? Please let me know, because my dad apparently thinks I'm being overly analytical. I was just expecting so much from all the amazing reviews and the actual phone didn't quite meet my expectations. I'm going to be stuck with this phone for the next few years, and I'm paying a lot of money for it, so why not want my money's worth?
I'd love to keep it because I still think it's a beautiful phone and it's amazing to use, but it's just these little things that make me wonder if I should return it and opt for the Nexus phone, or wait for the new iPhone or something.
Also, does anyone know if a future update will be fixing the software bugs I mentioned? That would help out a lot
Thanks again for reading and I hope you will be able to give me some input/advice!
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