[Satyajit Deb]

last day android 4.2 jelly bean update (baseband verson: I9082DDUBNB1 ; KERNEL VERSON: 3.0.31-1329016 se.infra@R0301-06#1 ; BUILD NUMBER: JDQ39.I9082XXUBNB2) flash on my mobile.. i update this update... after update this my mobile get slow down.. plz help me.. what can i do..

satyajit deb

[B. Diddy]

Welcome to Android Central! Try a system cache partition wipe, which won't erase any personal data or settings. Follow the steps in this video, but at around 1:10, instead of selecting "wipe data/factory reset," make sure you select "wipe cache partition." Then select "Reboot system now."

[SachinG]

I also upgraded my Grand to JDQ39.I9082XXUBNB2 version and it has slowed down my phone tremendously. I am not able to hard reset my phone. On clicking Volume Up + Home+ Power buttons it comes up with android logo and text as "No Command". If you have found the solution, please share the same.

[Satyajit Deb]

thanks...100% working

[Himanshu Saxena1]

we r on same boat dude....
please let me know too, when u get the solution of "No command " Problem. :-(

[Aahil Khan]

Leave the handset for few minutes when it displays "no command" you can see recovery screen after few mins

[Aahil Khan]

When you see "no command" leave the handset for few mins it will go to recovery mode

[Shivakumar Hiremath]

I too had same problem...I also wiped my cache partition memory but didnt work.so later I found that the problem follows when I open my gallery.so I just hid my gallery and installed another gallery app from play store.now its working fine....

[Dino Daniel]

Hello,

Me too was suffering from the same issue. Samsung galaxy grand hangs after the recent update. Following the work around, I cleared the cache partition, but still the issue persists. Also, while clearing the cache partition, it displays as 'Erasing' and then immediately shows as 'Error' falling back to reboot.
Any idea?

[N Jain]

Same here. After selecting "wipe cache partition", it says erasing and then shows "error" following with a reboot.
I did it one more time and the same observation but I think now the slowness issue is resolved. You can also try one more time and check.

I was wrong as still the phone is damn slow.

Hello,

Me too was suffering from the same issue. Samsung galaxy grand hangs after the recent update. Following the work around, I cleared the cache partition, but still the issue persists. Also, while clearing the cache partition, it displays as 'Erasing' and then immediately shows as 'Error' falling back to reboot.
Any idea?

[varung23]

Hi,

I am also facing the same issue.

1. After reboot and selecting the option for wipe out cache partition it displays error. And still the problem persist.

Regards
VG

[CA Sumit Navani]

Thanks

[B. Diddy]

Sorry to all of those who are responding with cache partition wipe difficulties. Unfortunately, I don't have many other suggestions at this point, short of a factory data reset.

[Dino Daniel]

Though cache partition clear showed error for me, seems like my phone is running smooth now. My contacts and gallery were also hanging, so I installed QuickPic(gallery) & DW Contacts from playstore, disabled the default one. So far all running good.

@Varung23, try something like this. identify which app is hanging, and try replacing it.

Cheers!

[varung23]

Thanks for the work around. I have removed all the downloaded apps and now mobile performance is lot better. However, Samsung support team should look into this issue and send new updates with permanent solution.

[rajmeenangr]

last day android 4.2 jelly bean update (baseband verson: I9082DDUBNB1 ; KERNEL VERSON: 3.0.31-1329016 se.infra@R0301-06#1 ; BUILD NUMBER: JDQ39.I9082XXUBNB2) flash on my mobile.. i update this update... after update this my mobile get slow down.. plz help me.. what can i do..

satyajit deb

I have also same problems so plz plz help.

[Dino Daniel]

Rajmeenangr, try the work around mentioned here.

[Sagar Bandi]

Thanks a lot for your great help. I suffered a lot in last 24 hrs but now experiencing fantastic.

Sagar Bandi

[Akhilesh kumar1]

Dear friends,
I have got the same problem , then did the troubleshooting provided in the video as well but no use.
then later i have called samsung support over here..
Galaxy Grand - SUPPORT | SAMSUNG India
went for phone support and dialed toll free no

Call for Customer Support

SAMSUNG HELPLINE : 3030 8282*, 1800 110011**, 1800 3000 8282, 18002668282
Monday ~ Sunday 24 X 7
For HHP/ OMS / HDD / Note PC / Digital Camera / Multimedia Player there is only carry in service.
* (Prefix Local STD Code) 3030 8282
** Toll Free - 1800 110011 (From MTNL/BSNL Lines)

they have asked me to download "smart tutor for samsung" from play store and taken my phone on remote and resolved the issue. now my phone is working fine for me...


thanks to community who given me a chance to troubleshoot my phone..

[dickson_daniel]

After selecting "wipe cache partition", it says erasing and then shows "error" following with a reboot.
Can any one help me pls??...its urgent!

[ZooZoo1]

The customer support option worked in my case as well. Although, they may ask you to remove some apps which according to them conflict with Andorid and slow down the phone.
Removing the anti-virus software (avast) on my phone did the trick.

[kls srikanth]

it worked...

[beautifulimperfections]

Hi
i was facing the same problem from the past 1 week.
i restarted my galaxy grand and the app "samsung apps" started updating itself n stopped after some KB. Samsung Apps downloaded on its own after the latest software updare. so i decided to force stop it after going into App info. n WOAH! my phone started to work absolutely fine!!! Just like before..

[Vidh_puru]

Hi,

I had the same issue. I tried the erase cache partition and got an error while erasing. But I still find that my mobiles performance is better now.
Its pretty fast as it used to be. Guess its worth a try even if you get the error.
But I really hope we get a fix from samsung.

[Huzaifa Bohra]

same problem here bro and i did the clear cache thing after waiting for sometime at no command screen but like others got error while cache cleaning but my mobile hangs a little less now but not completely good working,
where is samsung what the hell is happening with our phones bull**** i am going crazy, samsung should have released the update until now.