1. Mohamad Ferej's Avatar
    Why is my Galaxy S6 Edge not getting Nougat Android. My friends have the same operator (Comviq in Sweden) and they have all received Nougat.
    I have Android 6.0.1 but my device is telling that it has the latest version when I check SW Status.
    How can I resolve this issue?
    05-12-2017 11:39 AM
  2. B. Diddy's Avatar
    Did you get the phone from your carrier, or was it originally from a different carrier?
    05-12-2017 02:08 PM
  3. Mohamad Ferej's Avatar
    I purchased my phone in Spain. It wasnt carrier locked. I am using the phone in Swden and/or Iraq with Comviq and/or Asia cell. My friends have the same phone type and using the same operatore and they have received Nougat.
    05-14-2017 10:05 AM
  4. B. Diddy's Avatar
    What's the exact model number of the phone? There are always several different variants of Samsung phones, and it's possible that you don't have the same variant as your friends.

    Also, when you say it wasn't carrier locked, do you mean that it was originally "carrier-agnostic," or could it have originally been intended for a carrier, but was later unlocked? The reason I ask is because phones that were intended for a carrier typically need to be on that carrier's network to receive an official system update over the air.
    05-14-2017 11:36 AM
  5. Mohamad Ferej's Avatar
    Model: SM-G925F
    The phone must have been agnostic not carrier locked since I have received all previous Android updates over air.
    05-16-2017 01:57 AM
  6. B. Diddy's Avatar
    Have you tried using Smart Switch?
    05-16-2017 10:50 AM
  7. Mohamad Ferej's Avatar
    I have FTTH, Fibre to the home, and WIFI router so I dont need to download through cellular network.
    05-17-2017 01:31 AM
  8. B. Diddy's Avatar
    I meant using Smart Switch to try to update the phone: http://www.sammobile.com/forum/showthread.php?t=29914
    05-17-2017 02:00 AM
  9. Mohamad Ferej's Avatar
    No I haven't. The link is not opening! Can Ivtrust this site or any other site to download Android instead of automatic update?
    05-17-2017 07:22 AM
  10. Mohamad Ferej's Avatar
    I dont want to flash my device. Smarswitch is mainly used to transfer data from an old device to a new one. I dont have an old device. I have had my S6 Edge for more than 2 years now.
    05-17-2017 07:55 AM
  11. Mohamad Ferej's Avatar
    My exact modellnumber is G925FXXS5DQC1
    I can not find Noygat for this modell on sammobile
    05-17-2017 08:03 AM
  12. B. Diddy's Avatar
    No I haven't. The link is not opening! Can Ivtrust this site or any other site to download Android instead of automatic update?
    SamMobile is well-regarded -- it's not a shady site. That forum page does have a number of screenshots that require you to register on SamMobile, but you don't really need to see the screenshots in order to do the whole process. Smart Switch does more than just transfer data from old devices to new ones -- as the post mentions, it will also update a device's firmware, if available.

    Here's the download link for Smart Switch: Samsung Smart Switch App
    Mohamad Ferej likes this.
    05-17-2017 10:22 AM
  13. Mohamad Ferej's Avatar
    Thank you fot your response. I do have Smart Switch app on my device. I assume you mean that I have to find the SW on Internet, download it to another device i.e laptop or a tablet then use Smart Switch to transfer the SW file to my phone using Smart Switch!
    Unfortunatly I couldn't find the Android for my modell. Most probably I need to wait a few more weeks.
    05-17-2017 11:26 AM
  14. B. Diddy's Avatar
    You'd have to find the firmware yourself if you were using Odin: http://forums.androidcentral.com/amb...interface.html
    05-17-2017 12:17 PM

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