09-20-2017 10:15 AM
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  1. Jitendra Jha's Avatar
    Jitendra Jha
    Why my phone restarts why I try to play sound or music? This problem started yesterday and was solved automatically after 12 hrs but now this problem again started. Is it happening due to too much moisture inside my pocket?
    09-16-2017 04:00 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which phone? Does this happen in Safe Mode? Has it definitely been exposed to moisture?
    09-17-2017 02:19 AM
  3. Jitendra Jha's Avatar
    Jitendra Jha
    Originally Posted by B. Diddy
    Welcome to Android Central! Which phone? Does this happen in Safe Mode? Has it definitely been exposed to moisture?

    I am talking about asus ZenFone 2 ze550kl. I already tried safe mode and problem still exists.
    Sometimes this problem is automatically solved but after sometimes problem again starts.
    Most of the times it restarts immediately after playing sound but sometimes after few seconds of playing sound.
    09-20-2017 08:23 AM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    If there has been definite exposure to moisture, it could be due to that. Are there any cracks in the screen? That makes it more likely that moisture will cause problems.

    Try wiping the cache partition: https://www.asus.com/zentalk/thread-9229-1-1.html
    09-20-2017 10:15 AM
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