LG G7 ThinQ android.process.acore keeps stopping

[jaypuck]

I have an LG G7 ThinQ that is just over a week old. Earlier today I started getting the error message "android.process.acore keeps stopping" whenever I try to open the phone app, and frequently when just sitting on the home screen. I have read several things online about how to fix this issue and have tried them all, up to doing a complete factory reset on the phone and reinstalling everything. I restarted in safe mode to rule out an app causing it, and got the error right away.

I'm going to do ANOTHER factory reset and install a bare minimum of stuff to make the phone usable. Does anyone have any idea what could be causing this?

 

[graphichome]

Same problem here. Woke up today to the phone showing this message. Did not have this issue yesterday. Plugged the phone into the charger last night and didn't touch it until today and the message started showing up. I have also tried the posted solutions but nothing has worked. Hope to not have to do a factory reset on the phone.

 

[chiliva]

Yep. Me, too. Please post if you find a solution.

 

[Scott Soucy]

Same problem with my phone, an LG V30. The issue only started after installing the Booking.com app, if I remember correctly. I'm at work today and it's driving me nuts! I can text, but can't make a call. Can't seem to boot into safe mode, either.

 

[chiliva]

I contacted LG through their chat app. They said it was a new problem to them, and it was being "escalated" but that I should try a factory reset. I have done that, and so far, it appears to have worked. Will update if that changes.

 

[jaypuck]

Do either of you happen to use the imgur app? That's what I was using both times when the message started appearing. I did another factory reset last night and did not reinstall imgur and so far the error has not reappeared.

 

[AndroidFanTech]

I have an LG V30 and yesterday I started to have the same problem. Hoping not to do a factory reset.

 

[AndroidFanTech]

Just found another post and it may be related to verizon cloud. I disabled the app and the error went away. I don't use cloud so disabling it wasn't a problem.
https://www.reddit.com/r/lgv30/comments/8xhljb/possible_major_issue_updating_verizon_cloud_gave/

 

[bigbubbagumper6]

Uninstalling the "Verizon Cloud" app from the play store fixed it for me.

 

[Jmc22222]

LG V30 here. Problem def Verizon Cloud. Grrr.

 

[JesFirestine]

Uninstall updates to Verizin Cloud. Fixed.

 

[Zac_h72]

I have an LG v30 and got the same problem yesterday. I did a factory reset on it last night, and it was working fine then. But then I got the same message again about 20 minutes ago. So I'll delete Verizon Cloud to see if that works

 

[drdestructo]

Just found another post and it may be related to verizon cloud. I disabled the app and the error went away. I don't use cloud so disabling it wasn't a problem.
https://www.reddit.com/r/lgv30/comments/8xhljb/possible_major_issue_updating_verizon_cloud_gave/

This right here fixed it for me.

 

[OCBeerBlog]

Uninstall updates to Verizin Cloud. Fixed.

LGV30 here, same issue, uninstalled Verizon Cloud and fixed.

 

[jaypuck]

Uninstalling Verizon cloud seems to have fixed it for me as well. Note that on my G7 it just showed up in the app list as Cloud, not Verizon Cloud.

 

[ems1978]

LG G6 here, same issue. Uninstalling updates to Verizon Cloud fixed it for me as well.

 

[Matthew Laxton]

This worked for me. Disabling the verizon cloud. Even a factory reset didn't do it, but as soon as i disabled the verizon cloud, the issue disappeared. I'll let you know if it comes back.

 

[smchambers56]

Glad I checked here. was about to do a factory reset....V 30

 

[Alan Lofton]

Same issue with LG G6. Stopped my Verizon cloud and it stopped popping up.

 

[rweaver7777]

It is IMPORTANT to not only disable the Cloud app but to reinstall the factory default version. Being an IT geek, I changed ONE thing at a time to nail down exactly what fixed it. Just disabling and leaving the old version there, even with deleting the data did NOT fix the problem. Rick