1. bratley0's Avatar
    Hello. I need help with my phone, because battery drains and phone gets hot.

    I charged my phone to 100% and after unplugging the charger.. the phone got hot and the battery started to drain. In 4 hours the battery dropped to 0%, I didnt used the phone so thats why I noticed it when it was at 0% and when it was hot.
    I already changed battery 2x times. It was original battery from samsung. (My phone Samsung galaxy core prime, android 5.1.1) Is it possible to detect why it happens? Thanks for all replies.
    10-07-2019 04:15 PM
  2. B. Diddy's Avatar
    Charge up to 100%, then let it drain to 20-30% with normal usage, without charging in between. Then show us:

    1. The main Settings>Battery screen.
    2. The fullscreen battery graph screen (which may show Awake time and Cell Signal Strength).
    3. The Screen category (to see total Screen On time).
    4. The Cell Standby category, if present (to see Time Without Signal).

    You might have to install a 3rd party battery monitor, like GSam Battery Monitor, to get the Cell Signal Strength graph.
    10-07-2019 04:37 PM

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