I guarantee you there are absolutely NO new LG V20 anymore.. any "NEW" V20 phone you see on eBay is actually REFURBISHED and REPACKAGED V20 to make it appear new but they are actually repaired broken V20s. Your best bet is to buy it in good condition from someone.. if not on eBay, try Swappa or Craiglist. Swappa is a pretty good place to buy.