Recent content by jrsee

  1. J

    Wi-Fi Calling not always working even though WiFi Signal is very good

    A postscript: Airplane mode works, but when turning it on, I need to have a mobile signal. If I don't, then when trying to make a call, I get a message saying "Radio Off" (sometimes) or "Mobile network not available" (at other times). So in my particular circmstances, I just need to turn...
  2. J

    Wi-Fi Calling not always working even though WiFi Signal is very good

    As it happens, I have just done a bit more digging, and I have found a solution on Reddit which works for me (although apparently not for everyone), and although it does work for me, it still doesn't make sense. If anyone could explain why it works I would be very grateful! Anyway, the solution...
  3. J

    Wi-Fi Calling not always working even though WiFi Signal is very good

    Somehow time has slipped away (NZ visitors, trips away, and some sickness), and over three months have passed, and no resolution. I have spoken to Virgin again, and they say I should talk to Google - they claim that WiFi Calling is on and should work (which it does, but only when there's a...
  4. J

    Wi-Fi Calling not always working even though WiFi Signal is very good

    Thanks. It is clear that I do need to talk to my carrier (Virgin) again. I can't actually find a "Wi-Fi Preferred" setting. Under Wi-Fi Calling the only option is "Use-Wi-Fi calling" (either on or off). The explanatory narrative says "When Wi-Fi calling is on, your phone can route calls via...
  5. J

    Wi-Fi Calling not always working even though WiFi Signal is very good

    Most of my calls are being made via WiFi Calling, so I don't think that's the answer, but thanks for the suggestion. It just doesn't seem to work when the phone has no mobile signal.
  6. J

    Wi-Fi Calling not always working even though WiFi Signal is very good

    I did talk to my supplier who said that it would not be a problem, but that I might need a new sim card, which they sent me, and I put in my phone. So I don't think that's the answer, but thank you for the suggestion.
  7. J

    Wi-Fi Calling not always working even though WiFi Signal is very good

    UK Based - Mobile Service Provider: Virgin Mobile. Phone: Pixel 6a (Android 13). Internet Service Provider: Virginmedia (via cable). Mobile signal has always been patchy at home, coming and going at random, and my previous phone (Motorola G6) did not support WiFi Calling, so I upgraded to the...