Recent content by mjl574

  1. mjl574

    Why does my LG Q7 shut off on its own?

    How much is in the cache files? Under Internal Storage > Free Up Space > Temporary files? A lot of temporary files can cause issues, including causing apps to crash. Clear those out, reboot, and test the phone. Source: Two years tech support for a major wireless carrier.
  2. mjl574

    LG G7 Update w/ September Security Patch & 60fps 4K Update

    I've had mine for 8 days, and I still use it. ;) Thanks for the heads up. (On VZ, BTW)
  3. mjl574

    Instant throttling when convert from legacy UL to the new go UL?

    The Go Unlimited plan is subject to depriorirization at any time. The Beyond Unlimited is the same as the Unlimited from Feb: only subject to depriorirization after you've used 22GB on that line.
  4. mjl574

    Delayed sent text message

    Based on your testing, it's obviously the SIM card. I'm surprised tech support didn't try to reprogram the SIM. Having it replaced will fix the issues you're having.
  5. mjl574

    Data very slow after SIM card change

    When you switch SIM cards, the billing system still "sees" the SIM belongs in a different phone. Think of a SIM as an electronic key that gives you access to the network. When you call in, they're updating your phone's unique "address" (IMEI) in the billing system to match it with the SIM "key".
  6. mjl574

    @vtext.com being discontinued?

    I didn't see anything regarding this. I do know that Verizon.net email is being moved from in-house to AOL. If you're having issues, please call tech support to have them look into it. I'll ask around for more details today.
  7. mjl574

    @vtext.com being discontinued?

    I work for VZ tech support, and this is the first I've heard of this. I'll look into it when I get to work.
  8. mjl574

    Anyone Else Notice... Verizon Cloud...

    As frustrating as it is, the issue is with the vendor that provides the cloud service, not Verizon, and definitely not the NRB. Should the issue have been fixed weeks ago? Heck yeah! But blaming Verizon would be like blaming your ISP because Netflix stopped working due to an issue on their...
  9. mjl574

    Anyone Else Notice... Verizon Cloud...

    The issue is not with VZ, but with the third party vendor that provides the cloud service.
  10. mjl574

    Messenger Buggy Lately - Alternatives?

    6.4.2 and .3 are the troubled versions. I work VZW tech support, and 6.4.4 is the latest version, which should fix the issues everyone is having. Personally, I never had any of the issues, but now my saved short code contacts are not displaying the name, just the number. [emoji53]
  11. mjl574

    Messenger Buggy Lately - Alternatives?

    Also, make sure you're using the latest version 6.4.4.
  12. mjl574

    Anyone Else Notice... Verizon Cloud...

    Verizon Tech Support Rep here: Been getting a lot of calls. All we know is that the vendor is working on the issue.
  13. mjl574

    I think i soft-bricked my phone and don't know how to fix it.

    If that doesn't fix the issue, you'll need to do a factory reset.
  14. mjl574

    Google services eating battery

    Same issue--and no-longer-working fix--as the OP. Stock Galaxy Stellar running 4.1.2. :( Sent from my SCH-I200 using Tapatalk