Recent content by wesyates

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    Amazon apps not updating (error -505) since Verizon Note 5 updated to Marshmallow

    I can confirm that 1) not having Audible enabled and 2) not updated that caused my Kindle app not to update. I even had to put my Turbo 2 in safe mode to update both apps. Once I enabled Audible and updated it in Play Store, Kindle app updated. The error I was getting was -505.
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    Apps don't close/stop on power off.

    Anyone notice that when you have open (cached/backgrounded) apps and power off your T2, these apps don't stop/close? When you power the T2 back up, the apps are still listed as open/running. I had a Samsung SIII and tested this. Granted, it was KitKat and the T2 is Marshmallow, but when I...
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    What's this screen and is it useful?

    I haven't gotten any of those apps on my phone. I will see if they show up elsewhere in app manager as side loaded apps. Thx Posted via the Android Central App
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    Can't install or update apps from play store.

    Actually in this case, the customer did restart the router and yeah, in his case this did clear the issue up. Perhaps the router was not passing the network reply back to the device. Customer seems to be able to download from Play Store now. He did mention that he was not able to get any...
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    What's this screen and is it useful?

    I thought that too. It had that Letgo ad in it so I came to the same conclusion. Just can't figure out which one. Started on Saturday (4/16) but hadn't installed anything recently. I'm stumped.
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    DROID Turbo 2 Battery life

    Haven't gone through all 11 pages of this thread but has anyone mentioned putting any device in Safe Mode to see if the battery lasts longer? I would have hoped someone would have mentioned this great troubleshooting step. I have 245 apps on my turbo 2 (no joke) and the battery life is...
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    What's this screen and is it useful?

    This just started appearing this week on the wake screen. There was a menu item (top right) to turn it off; which I did. But what is this and is it important/useful? Its something that is used when the quick charge is plugged in, so I would assume Quick Charge. Since I disabled it, I don't know...
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    Can't install or update apps from play store.

    I see the thought there but here is the rub (counter to that argument): The router, in most cases hasn't changed. There should not be any reason why a router would block certain types of communication. Plus, the issue persists over multiple Wifi sources. Since the Wifi does work for other...
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    Gal S5, Google Play Store, Marshmallow update

    Nevermind. Seems to be a larger issue with Marshmallow.
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    WiFi not working

    I have a customer with the exact same issue. We cleared caches, cleared data from Play Store, removed/added the wifi network, safe mode, etc but nothing seems to allow updates or installs via wifi only. Only updates via mobile data are working. Customer is on Sprint (not a carrier related issue...
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    Can't install or update apps from play store.

    I have a customer with the exact same issue. We cleared caches, cleared data from Play Store, removed/added the wifi network, safe mode, etc but nothing seems to allow updates or installs via wifi only. Only updates via mobile data are working. Customer is on Sprint (not a carrier related issue...
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    Cannot upgrade apps after Marshmallow install

    I have a customer with the exact same issue. We cleared caches, cleared data from Play Store, removed/added the wifi network, safe mode, etc but nothing seems to allow updates or installs via wifi only. Only updates via mobile data are working. Customer is on Sprint (not a carrier related issue...
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    Gal S5, Google Play Store, Marshmallow update

    I have a customer that has updated to 6.x recently. Since then, Google Play Store has stopped allowing downloads when on WiFi. Downloads work via mobile data, but when WiFi is turned on, Play Store will indicate a download pending but no download. We have cleared the cache for all apps, cleared...
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    Software not updated. Download failed.

    One thing you can do, especially on Verizon based phones is to install the Verizon Software Upgrade Assistant which can be accessed/installed off the phone. Plug the phone into a computer (usually a Windows computer), wait until there is a 'CD Drive (drive letter:) Installer' shows up. Launch...
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    Widgets missing from screens after restart FROM safe mode

    Guys thank you! I think that answered my question 100%. Gotta love lollipop eh? Posted via the Android Central App