1. neginj's Avatar
    I have forgotten my screen lock pattern on moto g2 which has a lolipop on it
    I tried ADM
    I tried these steps

    1. On a computer or other mobile phone, visit Android Device Manager (link).
    2. Sign in using your Google login details that you also used on your locked phone.
    3. In the ADM interface, select the device you need to unlock (if it isn’t already selected).
    4. Select ‘Lock’
    5. In the appearing window, enter a temporary password. You don’t have to enter a recovery message. Now click ‘Lock’ again.
    6. If it was successful, you should see a confirmation below the box with the buttons Ring, Lock and Erase.
    7. On your phone you should now see a password field in which you should enter the temporary password. This should unlock your phone.
    8. Now, before you go on with your life, go to your phone’s lock screen settings and disable the temporary password.

    I can go through steps 1-6
    but there is now password field on my phone!!!
    08-13-2015 01:08 PM
  2. Javier P's Avatar
    Hello, welcome to the forums! Have you already tried these instructions by Motorola?

    08-13-2015 06:20 PM

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