1. Casualballer's Avatar
    I plugged it in and it says that it is charging but the number hasn't gotten any higher. It also doesn't get lower. I restarted the phone and nothing changed. I have 10% left and am afraid that I will lose my stuff.
    09-15-2019 02:10 PM
  2. B. Diddy's Avatar
    Have you tried a different charging cable/plug? What happens if you power the phone off and let it charge undisturbed for a few hours?
    Scott337 likes this.
    09-15-2019 02:13 PM
  3. Casualballer's Avatar
    Have you tried a different charging cable/plug? What happens if you power the phone off and let it charge undisturbed for a few hours?
    The first cable I tried didn't charge at all. I used a different one and it said that it was charging, but then this problem arose. I will try to leave it alone for a couple hours and see what it does.
    09-15-2019 02:17 PM
  4. B. Diddy's Avatar
    It's also worth making sure the USB port is clear of any debris -- use a can of compressed air to blow it out.
    09-15-2019 02:18 PM
  5. Casualballer's Avatar
    Typically when you plug the phone in when it's off there's an animation (a lightning bolt and then a charging status icon) with the phone off, the animation is constantly restarting. Is that indicative of the manner in which the phone is getting the charge? Does that provide any insight into the issue?
    09-15-2019 02:24 PM
  6. B. Diddy's Avatar
    That makes me think there's a problem with the USB port. I would still check for debris in the port, and also try cleaning the contacts with a cotton swab dipped in rubbing alcohol.

    Try also jiggling the plug in the phone's USB port to see if there's some certain position or pressure that needs to be applied to keep the charging constant.
    09-15-2019 02:35 PM

Similar Threads

  1. Pixel 2 XL won't charge after Android 10 update
    By AKAndy in forum Google Pixel 2 & Pixel 2 XL
    Replies: 5
    Last Post: 09-16-2019, 07:28 PM
  2. Coolpad legacy not connecting to Wi-F
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 09-15-2019, 02:10 PM
  3. Replies: 2
    Last Post: 09-15-2019, 02:05 PM
  4. Text alerts are not coming in
    By Android Central Question in forum Ask a Question
    Replies: 3
    Last Post: 09-15-2019, 01:50 PM
  5. Netflix autoplay not working on Note9
    By Notey9 in forum General Help and How To
    Replies: 1
    Last Post: 09-15-2019, 12:58 PM
LINK TO POST COPIED TO CLIPBOARD