Uh-Oh!!
Motorola pulls custom Moto X engraving while it deals with quality control issues | The Verge
Not a good start.
Motorola pulls custom Moto X engraving while it deals with quality control issues | The Verge
Not a good start.
Which customers are having problems? Did you even read the article?
No one has "problems already."
Motorola is constantly testing their own products, as they're doing with the wood backing, and they decided the quality wasn't up to par, so they pulled the feature for the time being.
So what are the problems consumers are experiencing from an unreleased product again?
Kudos to Motorola for pulling the feature instead of shipping. I agree it is not the start they hoped for, but frankly I am impressed the rest of the supply chain had held up during the early beta.
Next up the att beta.
I'll bet that all features are up and running by across all the carriers by q4.
Sent from my Galaxy Nexus using Tapatalk 4
Probably was the sheer volume they weren't ready for, and better to cancel engraving than slow things down.
dunno man, i'm sure they engraved 100's before the ball started rolling. what do you think happened?Still laughing....do you really think that? That so many people are buying it even though its not even for sale yet that they cant engrave them fast enough??
Still laughing....do you really think that? That so many people are buying it even though its not even for sale yet that they cant engrave them fast enough??
Every customer that saw the advertised product and planned on ordering it day 1 with an engraving has a problem.
ATT&T which had an exclusivity which would allow its customers to get an engraved phone first has a problem.
Motorola/Google who heavily marketed a feature that they can't deliver on as promised has a problem.
People who got the early invites and could access motomaker today to design their phones have a problem.
People who can't lighten up and seem to want to argue for the sake of arguing have a problem.
People who haven't invested financially haven't had a problem.
The company that hasn't had to refund money that it didn't receive for a product that hasn't been released has a problem?
A back plate engraving was heavily marketed? I've seen "Touchless Control" and "Active Display" in the only two commercials.
People who scream the sky is falling before a product has been released to the public? Those are the people who really have a problem. Relax, kid.
You make it sound has though Motorola is issuing a massive recall. They simply weren't pleased with the quality of their product, and they've taken the initiative to adjust that. This will blow your mind, but that's what companies do.
You might want to switch to decaf, son. I don't know if you're worried about your Google stock dropping a few points or what, but you seem a bit too worked up over this. Nobody is screaming the sky is falling. I said it was a problem, and it is a problem. Just like the reported camera issues are a problem.End of the world? No. Problem? Yes.
And yes, the engraving is part of the "designed by you" that is marketed on every commercial and print ad about the phone, so it is marketed heavily. Is it the only thing marketed? No.But is it marketed heavily? Absolutely.This isn't the demise of Motorola. I'm not claiming or implying that it is, but the phone and everything involved in launching it has had some problems, and this is one of them.
You said it yourself, they weren't pleased with the quality of their product. Do you know what it's called when you have a situation you're not pleased with and it needs to be fixed? Its called a problem. That's all I'm saying.
Outside of the engraving problem, what other launching issues were there? Not being combative, I'm genuinely curious because this engraving problem is the first one I've read about.
I suppose the MotoMaker AT&T exclusivity could be considered one but that's not so much an issue with the launch process as it is a seemingly dumb decision. But perhaps given the engraving issue, it's not such a dumb decision after all.
The exclusivity is considered a problem to most people. The inconsistent camera. Verizon allegedly pushing back they release date, and now this. No, the sky is not falling, and I'm sure everything will be solved in time, but this has been far from a smooth release which is too bad cuz it looks to be a phenomenal device.
Posted via my Droid Bionic while waiting for my email notification from Verizon telling me when the Droid Bionic will be available
I don't get how "pushing back" a non existent release date is a problem?
The exclusivity is considered a problem to most people. The inconsistent camera. Verizon allegedly pushing back they release date, and now this. No, the sky is not falling, and I'm sure everything will be solved in time, but this has been far from a smooth release which is too bad cuz it looks to be a phenomenal device.
Posted via my Droid Bionic while waiting for my email notification from Verizon telling me when the Droid Bionic will be available